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NICE CXone AI-Driven Workforce Engagement Management Receives TMC s Future of Work Agent Experience Award -April 03, 2024 at 08:10 am EDT

Infused with AI capabilities, NICE’s CXone WEM is recognized for its focus on the agent experience across digital and voice channels and its commitment to CX innovation .

Barry cooperCx divisionWorkforce engagement managementWork agent experienceAnnual futureWork agent experience awardEnlighten copilotRich tehrani

NICE Receives Frost & Sullivan s 2023 Customer Value Leadership Award -April 02, 2024 at 08:09 am EDT

NICE recognized by leading analyst as best in class in the North American AI-enhanced workforce optimization industry .

Nancy jamisonBarry cooperCx divisionValue leadershipSenior industry director

iTWire - NICE launches next generation of Enlighten Copilot, delivering AI-driven augmentation to the entire CX workforce

COMPANY NEWS: NICE’s latest CX AI innovation drives personalised employee augmentation for agents, supervisors, and CX leaders. NICE has announced the.

Barry cooperRobin gareissCx divisionEnlighten copilotTechnology newsEch newsEchnology trendsEchnology jobsEch jobsIgital newsIgital jobsArt newsT jobsElecommunications newsElecoms newsElecommunications jobs

Triple Impact Connections Increases its Digital CX Capabilities with CXone

NICE CXone’s AI-Driven cloud CX platform will provide Triple Impact Connections with the next gen flexibility and scalability to meet its needs amid rapid growth .

United statesJosh kuligowskiBarry cooperCx divisionSpouse employment partnershipBusiness process solutionsContact centerTriple impact connectionsImpact connectionsMagic quadrantChief technology officerTriple impact connectionMilitary spouse employment partnershipTriple impact

NICE Named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact Center

27.03.2024 - NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact Center Report. For a complimentary copy of the report, click here. Aragon Research analysts . Seite 1

Barry cooperJim lundyAragon research globe for conversationalIntelligent contact centerCx divisionAragon researchAdvisory servicesResearch globeNice chartIce kursIce aktie

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