0 neighbor more than 40 years ago. will he walk free? your "new day" starts right now. >> announcer: this is "new day" with chris cuomo, kate bolduan and michaela pereira. good morning. welcome to "new day," it's thursday, october 24th, 6:00 in the east. a lot going on this morning, including the mystery in massachusetts. why did a 14-year-old student kill a popular young teacher? we have new video this morning of that teacher and new information on the investigation. the entire city of boston rocked by the turn of events here, even a moment of silence at last night's world series game. plus, a powerful interview in our next hour, the story of matthew cordle in an online video confession he admitted to killing a man while driving drunk. in a jailhouse interview, cordle is talking to us on the first day of his 6 1/2-year sentence. does he regret his confession? does he feel his sentence is fair? all of that coming up. we have to show you this picture. it is not photo shop. it is a real play during a college football game. notre dame running back's helmet gets knocked off. it's not hard to see why this picture is going viral. i've lived the words smoldering eyes have been used on twitter. >> if you watch the rest of the hit it may have been shock by the way. first up we want to talk about the capitol hill hot seat. today the private contractors who built the botched obama care website will answer tough questions from congress. but before members can fire off the first question we already know the answer. don't blame us. let's bring in jim acosta. he's live at the white house. the hearing is already making headlines because of who won't be showing up, right? >> that's right, chris. health and human services secretary kathleen sebelius won't be at today's hearing on capitol hill, instead, it will be the private contractors that helped build the obama care website that will be on the hot seat as you just mentioned. meanwhile, according to an insurance industry insider, some of the nation's top health insurers knew about the techniqcal issues but failed to tell the white house the full scope of the problems. with the obama care finger pointing shifting into high gear, the private contractors that built the troubled healthcare.gov website are already saying don't blame us. still, they're offering conflicting stories of what went wrong and prepare testimony before today's hearing at the house energy and commerce committee. while one executive is expected to say the site passed eight required technical reviews prior to going live on october 1st, another contractor says a late decision requiring consumers to register for an account before they could browse for insurance products is behind some of the problems. not only do house republicans want answers -- >> it's our job to hold them accountable. when it comes to obama care, clearly there's an awful lot that has to be held accountable. >> reporter: it's inexcusable. somebody ought to get fired. >> kathleen sebelius? >> no. they should wait and get the thing up and running and then determine and let somebody be accountable. >> reporter: a health insurance industry insider tells cnn contractor officials at the department of health and human services knew about the problems. that insider says no one wanted to go to the white house and say to the president that your signature legislative achievement may not go so well. but white house officials insist the president wasn't intentionally kept in the dark. >> we did not know until the problems manifested themselves after the launch that they would be as significant as they have turned out to be. >> reporter: hhs secretary kathleen sebelius told cnn the president did not know about the problems until after the site was fully launched. >> well, i think it became clear fairly early on, the first couple of days. >> not before that, though? >> no, sir. >> reporter: all the more reason, republicans say, for the president to hold somebody accountable. >> the president himself seems embarrassed by it. if he's not going to resign over this mess, he ought to decide who should. >> reporter: later today the administration is trying something new, holding daily briefings on the progress in terms of fixing the obama care website. one thing we should also point out, the department of health and human services is trying to clear up some of the confusion as to when americans have to sign up for insurance in order to avoid that penalty from the irs, hhs says that deadline is march 31st. circle that on your calendar, kate, march 31st. >> showing how tough this whole situation is, it's even confusing if that's a change of the previous stance of the administration or how the law prescribed it. we'll talk more about that one later. >> sounds good. >> thanks so much, jim. tough questions surrounding obama care. here's another tough question for you. where did fall go? the very real possibility of snow this morning, people from the plains all the way down the east coast are dealing with lower than normal temperatures. george howell is in a chilly chicago this morning. >> reporter: kate, good morning. i guess you have to get past the denial, accept the fact that it is cold here, a chilly 37 degrees here in the windy city and from midwest to the northeast and even parts of the south, chances are you'll see it change as well. grab the winter coats, shovels and ice scrapers, the season's first deep freeze is on its way. a blast of brisk winter-like temperatures swept over boston's fenway park just in time for game one of the world series. the opening pitch, slicing through 48 degree air, making it the third coldest start to the fall classic, a surge of cold air from canada will sweep across the great lakes region, triggering lake-effect snow and frigid temperatures just in time for the weekend. as much as a foot of snow could fall in new york state, just east of lake ontario. charleston, west virginia is gearing up for the impending snowfall. while residents in ohio and shoppers in wisconsin fled from the flurries. mean while, residents down south are keeping their eye on the first hard freeze of the season. bad news for farmers and their crops. frigid temperatures are expected to coat several states with frost from missouri across to the carolinas, as this system moves east, a taste of winter before trick or treaters even hit the streets. so here in the city of chicago, we saw traceable snow just a few days ago, last year, it wasn't until november that we saw snow. so colder temperatures, snow, scarves, you know, this just may be the new normal. we have to get used to it, chris. >> a new normal. what an odd application. i never thought it would go to snow, george. i guess that's where we are today. a different story, danvers high school in massachusetts is open only for grief counseling as teachers and students deal with the murder of a teacher. the suspect, a 14-year-old student, the new kid few people knew. cnn's pamela brown is in danvers with the latest. what do we know so far. >> reporter: good morning to you, chris. i've been speaking with colleen ritzer's childhood best friend and have spoken to her long-time teacher and it's clear they are just devastated by her loss and say it just does not make sense. right now we have more questions than answers, mainly why a 24-year-old math teacher would be killed. allegedly at the hands of one of her own students. >> i'm colleen ritzer. >> reporter: known for her infectious smile and bubbly personality, this exclusive archive video shows colleen ritzer as a tv production student in high school. >> the entire room would light up. >> reporter: her best friend since kindergarten was living her childhood dream of being a math teacher. >> she was talking about how this year was such a good year. she was teaching freshmen. they seemed enthusiastic and she was happy. >> reporter: her life cut short, her body left outside the school where she loved to teach. >> i don't know what the world is like without her. it's a scary, scary thought. >> reporter: the loss felt by an entire community. students and colleagues at danvers high school says her enthusiasm was limitless, spilling over on to her twitter, facebook and blog. >> she was always the teacher to go the extra mile. >> reporter: why would one the her own students, 14-year-old phillip chism alleged lly assau her to death. chism went missing after school on wednesday. the teen was found in a nearby town, the teacher's body discovered sometime later in the woods behind our school. >> she's the last person to hurt anybody. obviously she was defenseless. >> reporter: investigators allege chism incriminated himself on videos. there was blood found in a second floor bathroom. a source close to the investigation says chism went to the movies after allegedly killing ritzer. as a new student chism was making strides as a soccer player. >> nothing out of the ordinary. just quiet, normal kid. >> reporter: ritzer's best friend still coming to grips with this tragedy. >> something like this doesn't happen to someone like colleen. someone who is so good and so pure. you know? it's not fair. >> and back live here you can see the candles lining up on the sidewalk. this was from a vigil last night. there were crowds of students, faculty, friends of colleen coming here to grieve and to show their support. you know, this is certainly a community going through a very, very tough time right now. in fact, danvers high school will be closed today but there will beography counselors on hand to talk with any parents or students that would need some extra help in the wake of this tragedy. also, the prosecutor's office has indicated that it wants to try chism as an adult. at this point that decision will be up to the grand jury. we will keep you updated on any new developments. chris and kate. >> all right, pamela, thank you so much. the few details coming out making it all the more confounding how this happened to this wonderful teacher. let's go to michaela for the headlines. making news, the obama administration saying the u.s. did not monitor german chancellor merkel's cell phone. merkel called president obama wednesday saying it would be a serious breach of trust but a white house spokesperson says the president assured her it was not true. germany has summoned the u.s. ambassador to discuss these allegations. first reported by a magazine. major flight delay hitting passengers of spirit airlines. customers at ft. lauderdale international saying they've been told the faa deemed several spirit airlines jets unsafe for flight and are doing some sudden inspections. we're told some passengers have been waiting for hours to get on their planes. the airline only saying there are maintenance delays but not confirming the reason. the bernie madoff fraud case could be coming back to bite jp morgan chase. prosecutors think the company was aware of the ponzi scheme but looked the other way. "the new york times" reporting the feds are ready to make a deal, slapping the bank with fines and other concessions but backing off federal charges. jp morgan claims its staff acteded in good faith in the madoff case. cordle now knows his fate, a judge sentencing cordle to 6 1/2 years in prison with no early release and his license was suspended for life. prosecutors pushed for the maximum eight-year sentence and then backed off. chris cuomo will spec with matthew cordle in our next hour. a medical first in mississippi, a 3-year-old little girl born with the hiv virus, she appears to be in remission and may be cured. at first doctors were skeptical that the girl was even infected in the womb but a new report confirms she was. because of unusually aggressive treatments she received, she is no longer showing signs of infections and has been off hiv mcs for 18 months. this is obviously a story they'll watch and a case they'll watch and see if there's something they can do to make this more than one child. >> absolutely. >> really interesting development. >> thanks, michaela. >> you're welcome. we've been talking about the cool temperatures in part of the country this morning. karen mcginnis is in for indra petersons. how's it looking everywhere? >> the deep freeze, a continuation of that over the next several days, we see very little in the way of moderation, even by the weekend. take, for instance, cleveland, the temperatures should be typically around 60 degrees this time of year. only in the 40s now. 40s in chicago. a little bit of snow, a couple of days ago. by saturday, it should be 50 degrees but even then the temperatures close to 10 degrees below where it should be for this time of year. and new york city, temperatures running a good 10 to 15 degrees below normal there as well. bessemer, michigan, in the past 24 hours we saw 6 inches of snowfall. lesser amounts wrapped around the great lakes. we have an area of low pressure moving through the great lakes. that kicks up the wind. some of the wind may gust as high as 40 miles an hour later on today. cleveland, 14 degrees below normal. new york city, only 54 degrees for this afternoon but with the brisk wind, it's going to make it feel a whole lot colder we'll be back with another look at your weather coming up in about 20 minutes from now. chris, kate, back to you. >> thank you so much. coming up on "new day," a murder mystery 38 years in the making. it was halloween in 1975 that martha moxley was killed. you're looking at michael skakel, the kennedy cousin. he's been in jail for a decade. a judge just said he deserves a new trial. we'll tell you why and tell you the chances, if it sticks or not. and oh, what a photograph. a notre dame running back getting quite a lot of attention for this amazing picture. we'll have the story behind that face, coming up.