Ivy Liu
by Steve Hemsley
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Employees’ soft skills didn’t disappear during lockdown, but they did lie dormant and will need dusting off and refreshing as people return to the office.
Core skills that help people progress at work and improve productivity, such as critical thinking, teamwork, presenting effectively and even demonstrating a clear work ethic could all need a boost.
Susy Roberts is founder of international people development consultancy Hunter Roberts, and she has identified problem-solving and fast thinking as two skills that will need attention.