Transcripts For SFGTV Housing 20240703

President and item 4 for the president s report want to take a moment of silence in recognition of the loss of extraordinary life, career and Public Service of senator diane feinstei wanted to acknowledge the role this she and her office through her played in ensuring the success of the Housing Authority. Throughout the pursuit rad. Rehad been dollars supported our residents. And of course her legacy around the violence this affects the lives of so many in our communities. She was an advocate for gun control in the country. We had many strong and fierce integrity around that issue. Her support of the lbgtq communities during the heist hiv pandemic when so many ignored the issue says she would not and could not and helped support our communities during this time. And in the latino and immigrant communities her support standing against the racist groundses of prop 187 in the 90s had it was alet to her election was something had we in the communities will not ever forget. May our condolences with her family, friends and everyone in Public Service and life who benefited from her commitment to bettering lives for so many of us. Mishe rest in peace. Thank you. Thank you president. Item 5 for general Public Comments for items not on todays agenda. This portion is not for debate or discussion with the commissioners state your matter. It is in the appropriate for commissioners to engage or responded not set in the agenda. If you have questions, send it via e mail. With this we can open for general Public Comment. If youor zoom, raise your hand. Do not see any. We can close general Public Comment. Item 6 the tenant report. Anyone . In person or on line that would like to report to the board . If not we can ask for Public Comment on item 6. Do not see Public Comment we will close Public Comment for item 6. Before we move to the chief executives report, i want to thank you lediju for your leadership in realizing the significant decrease in sro family in china town and the Chinese Community who benefit friday your stewardship with the Mayors Office and hud. And of course our partners in the Mayors Office housing and Community Development so more families can be moved from the sro units into sound affordable houseing gives them dignity to live lives and space for their children to study. And part in the most basic amenities many of us take for granted. I know it has in the been easy or path to follow. I very much thank you on behalf of another late executive ed lee who startd that process during his term. And thank you for helping make it a reality. To see so many in the Chinese Community yesterday to the mayor and supervisor and advocates from china town Community Development Center Support your leadership we thank you so much for make use in a potent, powerful and fundamental way. The value of the housing choice vouchers this changed over 250 lives thus far. I know this those remain on the list are awaiting your pursuit ensuring we get to zero families in the units and in more be stable, secure and decent housing where they can thrive. Thank you. We are on item 7, chief executive officers report. And we will start with item 7a plaza east development update. Good morning. Im Channing Jackson with mccormick and saul whereafter i have ron from john stewart well talk about our august report. For plaza east apartments. Thank you. Good morning im ron the regional director for the John Stewart Company here for jennifer woods. She was not able to attend. The first slide talks about the staff. At plaza east. We have kept the property manager for awho i and the regional manager, assistant manager left. And we are 2 people in prehire. So that is good nows. We were approved for 2 new maintenance people and using temps to hire who i we evaluate and press and through the on boarding press. I hope soon to have a full staff at the site. Work orders, i attended the last couple meeting and the commission had questions about work orders andmented delve in further. We hope this report gets close to where you guysmented to be. We have we have secured numbers for the last 6 months. This slide talks about the left full month available, which was august. In august. We had 56 work orders. 6 are still opened. Civics them have been opened more than 30days and 3 were emergency work orders. Next slide. In july, we have the numbers in the form. I dont want to read the numbers i would if you would like me to. If you have question sns yes on the staffing. Pausing here on the staffing when you say soon what does soon mean . 90 days for all 4 positions. 2 of them the office staff one of them we are waiting for the background check should be 2 weeks that is key position. The other one we have a temp to hire in place as with the 2 maintenance people. We have not made them offers we are using them from the temp agency they understand there is a possibility of a permanent position there but evaluating their work and make sure they will be a fit for the John Stewart Company. And in terms of the impacts to services on site based on the delays. Wham impacts should residents expect as you restaff during this time . We continue to work on the recertification and the pick submissions for the Housing Authority. Wore updated on those. The temp staff in place are trained on the job and the work is getting done. Perhaps not as fast as if i had 3 longterm people. We certainly preaching only had one mince person the addition of the 2 is to increase the level of service they get from the and Maintenance Department there is not a decrease from historic levels we are look to add these to increase this service we give the residents in the property. Grit and in term this is is a benefit to residence denial system there communication in place now letting residents know and based on maintenance requests a faster turn around time once you come to full staffing . Im sorry. New and new staffing surety Property Management office sends out a nows letter i looked last month and mentioned the new staff on board. I dont think we drew the line from what that new staff will mean to the residents we introduced them and let them know we are increasing staff. I think this i continue can seem overly meticulous but the consistency of communications from you to residence den system extremely important. I think this because worried travels fast on a site and fall back is not enough is done to serve them in this case you are say thering will be new staff that will be on board to help request in an efficient manner that benefits residents something you want to repeat there is a direct connection between service, staffing and for residents in their minds thank you i will make a note. Zee another Property Management news letter coming out and i will make sure we highlight that. And then being realistic about timing you want to make sure they know with it typeset begins and going out inform terms of the emergency orders can you give us detail on the most recent ones you talked about. Absolutely that popped out at me. I called the manager to ask temperature is i concern. However in this case they are not emergency or routine. They are redecorating carpets. This is carpets for people who lived a long time and propping the end of useful life we are scheduling carpet replacements there is nothing wrong no nail its is not farewayed but getting older. Second are tubs and counter tops they take ahigh school to order. And the work order stays open until products are delivered and installed. Third is there are 3 unit transferred pending. All of those have work orders for the unit this they are moving out ofment work orders not closed until than i move and we repair the unit after than i move. I appreciate the prepation done before this meeting to answer the questions in this way is there anything else you prepped you want to share with us in there is not. All right. Can i ask, thank you follow up question. On staffing, i appreciate knowing this what is the metric that you used in determining how many staff is necessary in order to address the occurrence. Ratio or metric as you decide the staff you should have. Thats an interesting question. I will tell that you no property is alike limp is no metric this is one size fits all. The ratio, general low. And again there is a lot of wiggle room between 50 and 80 units per person. The office and 50 and 80 units per person in the maintenance and janitor departmentful however, this can vary widely. You have a regular janitor contract you mihave less janitors and i third party this this there is tax credits and public house thering are 2 due inside of one each year. It double the work it is 1 and a half times the work. Age of the property, complexity of the compliance piece. The size of the units and size of the families and the number of wage earners all affect that. So again, thats the range but it varies. Can we see the analysis of staffing in about what that looks like and what are the resources in terms of staffing by sdpungz how does this look in terms of the number of work orders coming n. What is the Staffing Ratio you have. However way you look at it if we can do more that would be helpful. Im sure you all look at that when you determine what is your appropriate staffing needs for any property. I know you do that analysis if you could share that with us this would be helpful. Certainly. Thank you. Great. Thank you. Ron had a few more slides there. You can take a look at this. We go to Resident Service updates. Our family restoration frh is our on site Resident Services provider. Can we go back to the work orders as well. Not asking to read the insights you v. I think i really appreciate the additional information. And i hope for contact. Around the numbers ask this might address it if you could walk through what are we see something if there are any other metrics or data you look at in your team looks at to see whether the work order this is are coming in are addressed. In the manner in which. They should be addressed and the time frame the completeness or the efficiency by which than i are done. If there are different metrics you have in making decisions im really interested n looking at those or seeing those. And how you bench mark against industry or Like Properties or things like that. If you would not mind walk through the information you provided that would be helpful. I can answer some of this. The first month we report on it is march to which give it context. We did a prereact inspection before this. And you will see a large amount of work order this is month when we do unit inspections for the when he will property we have a large amount of work orders. Residents other not forth coming. So i believe that is why you see a large jump in march. And april than i are closed and pick up. Are they new work orders . So less than 30 days, should we read this as you received a total of 80 in the month of march . Yes and work orders opened for 30 days or greater, so. You received 22 in april. Work orders for 30 or greater 6. This means of the 80 or 86 in march, of the 86 only 6 remained . Is this right . Or or so how this is why i ask for training of understanding how many came in . How many are carried over . How many remained carried over and how many fixed and which are new. I think it is here i want to interpret it so we understand how long will that take with a work order. How many individuals and families waiting for longer than 30 days. Which is an emergency, which are not. It is helpful to see it in this way. Unless we all understand how to read it and chart it in our brains. And to be frank, i did in the prepare this report i think had i see missing here i do these for other agencies such as yourself is the number of work othered started and the number of work orders closed. It does in the say. Says sick over 30 dis you could have several open on the 20th this carried through. I will adjust it Going Forward and also include opened and closed each month. That is Key Performance inld indicator i look at that the be helpful to see, you asked had metrics and bench americaing we use. I dont bench mark against other properties because of the wide variety and conscience of properties. I look at Different Things one is resident communication. Also meeting and the level of satisfaction and dissatisfaction. Furthermore, we do quality patrol where we call people after and make sure that the work orders done professional american and respectful and cloned up after themselves and got notice. So i do this myself and my admin does it for mow occasionally. We look at the budget. Make sure we spend the correct amount of money the bills are approved by miechlz and managers. I look at the bills from hd supply and see when work is being done. I understand you would not necessarily. I hear you you would not necessarily bench mark against other properties because of the differences by property. Do you have internal metric of had you believe is a reasonable amount of time . For work orders to be done . I think on one or do you um rely on satisfaction to say that was an okay amount of time in order for this to get repaired or addressed . I review the work order report based upon my experience to staffing levels. Importance of the work orders. I know emergency work orders done within 24 hours sometimes an hour if a Smoke Detector this is life safety issue take care of it that minute. If after hour emergency should be taken care of right away. Other things, some of the work orders are schedule items not happen for awhile. That make its hard to use an average number fireplace a carpet the next month or after it takes awhile to move their items. And this will skew the number its is lump in the with the regular work orders had someone calls and says my fridge seal is broken or front door is stick they are different. Should be dealt with in 3 days. I like to see 3 days and i look for reasons why it might be different. Shorter if emergency or scour or long are if scheduled or wait for supplies. Do you have electronic those things about we got in this time this is the type. How long it is taking. This one is 3 days. What are we doing along the way do have you a triaging system or is it, how do you when a work order come in, how does it get defined in terms when it gets done and the order. The this is metly done at site level by the property manager. One of the Staff Members take its put in our system and prioritied. Open work orderers printd and given to the Maintenance Department a khoa copy at the was. Every couple am days the lead maintenance sgs luit with the manager and makes sure things done timely. Hi are tracking them do you track them as work order emergency or routine or you have i do categorize them in other way to extract information or is it work order or print out review. Im not sure we use the system but not all the functions. A nationally recognized system and worked with housing authorities. We track it by unit number and whether or not emergency or rutone president date it is opened and closed. Frh is on site Service Providers. For the month of august. They had the back pack give, way and 32 residents at was attended this. Youth outing tour water park. Hot meals weekly on wednesday with 20 attending weekly. Residence Cent Services w with rental assistance. Referral and reviewing rent ledgers show they understand when payments are missing or to make sure if there are discrepancy this they are working through that together. Proposal vieding football coding and supporting the community meetings. With the resident and it is families. And for the month of august, Services Provided support up to 80 this month. And the graph shows on the next slide. And once one graph shows the referrals compared to attendees and the events that were hosted. We have see an increase in august back peculiar give, way. Had 92. Attendees and with the referrals for rental assistance and other services we are increased to 80. With a 21 or 22 if you round up. Against the entire population. I know we will discuss in the action items the increase in Services Available directly and through rfp from majors office of housing we can go into this then, too. Emergency repair update well are not men. Im reporting in august. During august we got the approval to move forward with Revolving Loan and thank you for, proving that. So we had to get the agreement together. W it out. Negotiate back and forth. So that was solidified. Work has begun and making significant strives done by end of october. Now 10 units have been commolested. Next month i will have pictures to so the before and afters. And small general contractor working fast. What would be great to see is improve ams you are making again. There is funding med visible so the rate and the manner in dh it is visible to the contractor. Has been expedited the work can continue faster. Grit for you to share on the record the manner in which the speed and efficiency repairs being done you in. This is changed versus what it was before. Sloulth. To document for all of us the improvements. I will. Absolutely. Planning for moting and committees we are taking 4 members that were for that were suggested nominated by hrc. We are scheduling a meeting coming up for next week to incorporate the now members of the development committee. So this is schedule for october fourth. Understanding is per of i stloojding commitment this was made to incorporate more individuals when felt they were left out of the process and wanted take a more formal irrelevant than i could already attends the meetings. Make comments known, out line concerns and documented this. Is another way of formalizing that partnership. Expand the role of the development committee. Im happy to see the commitments are fulfilled. So we can hear from the diversity of voices represented by those interested in the future of plaza east i thank you and the team for following through on the commitments this were made. And ensouring that the voices are incorporate in the our process. Thank you, very, very much. And i know this i appreciate the american in which you have been push forward. Clantive with everyone in the rooms. They are aware that we are respecting their voices and i want thifrng the Economic Workforce Development will share more how the voices and priors and concerns and ideas are going to be shared back to the group. In full based on the conversations to date. I think one of the concerns i was hearing on the ground with residents or hearing directly from other advocates was this there was no recognition it seemed or communication that there would be recognition from their perspective their voice would result in a proposal this reflected their concerns and priors. This is part of this work. In ensuring community voice. Are reflected and respected in our path forward thank you. Thank you. I agree we are working to address the issues, residents are very informed and brought wonderful questions we had to step back and had to come together and how to address those dwhes they had. Which are important to us. To make sure we come up with i game plan or strategy to incorporate those suggestion this is residents did prosecute pose at the meetings. May be this is a question or something you can discuss with the city the Office Economic and workforce develop and want their team and opa and ted conrad. Which is one point you can bring become the my level pointsure discussing on the upon ground with community to familiarize this body with the progress of this work. I think it is important for this group to understand not everyone can make the time being at these meetings. At plaza east to understand how time is a factor. Cost is i factor. The Service Delivery this we cant rely on from the federal government and have in the relied on from the federal government can be supported with a mixed model of financing this is supported by yes affordable, Public Housing replacements one for one with right to return. During the reelection and redevelopment process as residents choose and how the funding of the cross subsitys make a difference and how that changes based on communities input. So that this body can understand and concepts. Absolutely. So topics discussing since june fifth we talked about the mixed income 100 affordable. Not one meeting we are going become and forth and communicating the importance of prosecutes and cons of each conceptful replacement and relocation and hud process and finance. Site plans with the residents. And then you wanted see the graph. For may be. I believe commissioner kim you wanted to see in graphed the attendees as well as the number of questions. If you need more information, i can add this for you next meeting. But here we are, we have from june, 19. June the 21st meeting had 11. July 26 is increasing sloit low. With participates we expect to have more as we continue to meet every month. Great. Thank you so much for puting together it is interesting to seat number of questions and comments. The total number and percentage would be interesting this is great. Thank you y. My pleasure. Thank you this concludes our presentation. Yooch great. Thank you. Additional comments before the next report . Item 7d conversion update for contractor update. Good morning. Commissioners. Good morning. Appropriated with our [inaudible] and i hope and couple changes on the front i. To share we are making shifts within our staffing. We have completely brought on board evan with her training she is now fully vet in the her role as Senior Property manager for the sunnydale property,llowing license to focus for potrero. And transitioning so the greater focus can be made in everyone is trained on all processes borrow the keys are turned over. We changed the foradmit it is more in less of a narrative and more of a statistical format and once the Housing Authority this is our executive report this is submitted in monthly basis witness this is acceptable and, proved by the Housing Authority it is on the tain. So there will be graphs year over. So you see the impacts as well. Going in the august reports we want to share with you on the right side, going to find the over all year to date numbers. This is the number and the far right. Other totals you will be able to see potrero and sunnydale. The over all operational statistics. So, when we have on the first section is the Service Meetings and collaborative meetings this are held regularly and the aattendance for each of the team monthly basis in with those meetings showing the number held and conducted. On our next section, you will see the operations the total number of the units how many are occupyd and how many are vacant. And what the occupancy percentage is. You will see that occupancy change as than i move to other units such as larkin [inaudible]. We have a section in there for lease violations if there are violations that be issued to residents we will see hawaii is. And of course the Housing Authority will have copies of those violations. We have the section for billing accuracy. We have happy to report that we are 100 complete with our audit from the initial lease signings. The initial letters. All of the household measures accurate low listed. Rents are accurate well. We are waiting for verification of a final report for security deposits and all of the rents and billings for the initial period are 100 reconciled. As we are now receiving the rent change notices for the first recertification. This is the press we are working on to get those in. Part when that tie system the next slide. Reason collection. And this is the tenant portion of the rents collected for the property. And those rent collections are next phase we are working into it we will be then preparing an initial courtesy notice for individuals and followum notice asking them on meet with us and enter in repayment agreement. I give them an opportunity to review their ledger with us so they have question this is can be addressed with them. And than i have the town to a one on one appointment. And then enter into the repiment arrangements with them. And once those repayment arrangements are signed and enter this information goes in the tenant record and seniority so both an executive level and on site level we monitor that. And those numbers for individuals this are not complying or will not want to cooperate, will be able to in this next section documenting the individuals in this process. So i wanted to shirr with this portion. If than i dont share it would lead to other things. Or notices we have to post or trespassing this we have to post that will be listed there. You can see year to date we will have the total trespasses to date we issued the 44 unit this is period. The next is staffing and the office side and maintenance staff side. There is no year to date this is would be active monthly report with where we are with the staffing. And this training. Then we also wanted to tuck about the lease management. We are looking forward it moving forward with the finalization of any left minute lease changes and approvaled by hud. So this as hud is requiring now leases this is hud required changes. Next skekz on this slide page 3, you will have an over all view of had the work orders are to date. To date for both done 2200, 51 work orders this is a month mroe average actual count of work orders for sunnydale and potrero. How many are dbi how many are emergency work orders . And we perform monthly and provide to the authority the standards the metric standards. We have a document this performs automatic calculation how many met the metrics and outside those metrics. If there is manage this exceed today it would be noted there. There are none this period. We met it on off the work orders to date for the period. We have begin the maximum commreegs to Tea Committee outside number of days for work orders to be completed. Of 13 per contrary orders the longest was 47 day and med a note it was parts pending and the w order was done in the an emergency work order. Otherwise it would be and in the line above exceeding standard. And the average number of work orders for sunny dale and 7. 2 dis to have them completed. Any questions before we move to the next slide . Commissioners, questions . On the previous slide, just curious. It might be nothing but the color coding. It seems like on the bottom part referred to each of the different columns but above it scattered did hi have significance . The sunnydale is light green. Potrero is blue the far left the accelerated and if it is a form well not to be touch today is grayed out. If the report appropriated the form well is not corrected. Otherwise, if an a number torentered for the total meetings held. Those numbers are put into this over all column in the top, is it gray under accelerated but it is a form well not to be touched. Correct. If we look under weekly sf check in. It would be for potrero. And bringing forward the number for portrir for both properties. And like the option below the form well adding my sunnydale and this per contrary total units geting grayed out number the grayed out number is letting you know this is locked out not to be not a data entry. If i may, commissioner. We hear positive progress you are giving the lot of spreadsheets, et cetera if we were it walk out to the cites what would be the correlation with had you present expect when we see on site . When we look at work orders and cannot prupt will see an information upon the this was had approved for and thats later in my presentation i have addressed it. There is an over all one time approval where we came in and hit every corner of every property, and area and zone. Every area and zone was touched. Fwaf an opportunity to get caught up. With regards to missed areas or troubled areas, there has been an improve am of the over all condition of the property. Can you help us understand or what dramatic improvement means . There has been weekly visits by the authority this goes to the property. And so they will take periodic Quality Control. Photos and reports with what they find. It is per of the scorecard and our evaluation this is why you see it improved. We are working with the authority so had it is not just areas of concern but also areas this are true andk rit observations. The good and the bad. The salt and the pepper not just the pepper. So it is giving a broader view to anyone looking at those reports with the conditions of per of the authority and management we have i clear understanding of where the property stanced. We received week over week admonition of an improved property condition, so there are hot spat spots the over all conscience meeting the standards and needs of residents its has been a combined effort to do these things and when we out lined on the last report where we were we readdress how we were looking at the common areas. And when we also incorporated with a bulky item pick up witness a month and resolved the outstanding issues and the 100 of bins delivered by the treasure agency. Its just allowed you to right the boat. The tangibles are grit to hear. Level of cordination with the hozing authority to have this third part validator. And it is good to hear this continuing. In rep and i the Housing Authority and i talked about this in terms of security cam ares on cites and ensure there is monterroring of efficacy, availability and utility. Are you cord naying on those issues if you hear this. People have access to the site and the watch tower site are able to note as they go on any moment when the cameras are working or not. I wanted make sure we have the control in place to ensure what in addition to what is taking place on site and manageing is for the authority. When is happen thering we are also layering in the other controls to ensure we have our full attention. On consistent basis. In terms of vacant units the issue around vacant units and individuals move nothing to them, are there any . It is manage we are machine toring and something on a monthly basis look at units and checking when is there and making sure they are not useds for illegal purposes. If there is a case the trespass. That has been worked with the Police Department to see them move off property. Why are there issues with the physical materials used to secure sites that are impoeding access from law enforcement, should than i need to visit . Unsure of material its secure the sites and what happens when had security is compromised. Who is using those cites not present low. Are there issue and think burglar in terms of ingress and e press for everybody after the breech has taken place. Why once well is a broach we are not modifying the breech. To allow for the access. It is still work width Police Department, having them removed. It is not a matter of removing all of the items to help address the issues think about those thing this is seem insignificant and cause problems down the road like dust from construction and security cameras. Those little things. Things we have done is going back through they had to be boarded up buzz when materials were visible were ploy wood material. We are going become and put nothing sand in i window to driving by or picking up treasure see activity. We are trying to prosecute mote disability to the inside. And of course the property is walked every day t. Is our teams know when is happening at all times it is every day. Thank you again for being supportive of getting families out to the psied for the become peculiar give, way. I know these, you are smiling. The family there is and the diversity of the fell there is were smiling. Thank you and your staff and welcoming everybody. Im hopeing go to the majors office, too. Shameless plug. Why understood. Moving forward with the work orders and the daily quality check and it is upon stoornsd of in the units we are monitoring under the contract to ensure that well is a Quality Control for the senior team usa are going back and checking the quality of the work and checking residents making sure left in the clean manner. Performing Customer Service. As well. We are upon in the process of pvd. On the next report we give you where we are once the inspection processes completed. That will be the support report. Why we have some Customer Service items there. There were a couple of issues this were elevated. Beyond our office. One was a difficulty vunding a house hold with their accommendation transfer. So we were working with them. Than i came to sign the lease and refused to sign and rescheduled when than i came back not all members were there. Demanding i co we went out of our way i was appropriateed dispatch my team to the other Members Office they were work to get this second signature so that the accommendation could be med. The house hold did have everybody it was best to come become the within and finish the walk through. And lose. We have given a snapshot of finance. A brief over view of the team month low. These are funds that distributed back to the property. Over all it hard the Financial Statements when you look at the projects i wanted be able so you can understand over all had is getting back to these projects a total of 6 Million Dollars. You see when it cost being to prit the reports individual low as well. Back to our common area updates. As we mentioned there is a marked improvement noted by authoritys week leap interaction. And consistent improvement in the over all condition. And in addition, because it was such a success to once a quarter go in and do a one time clean up. Things that the holidays and things of that nature people be in and out and about more frequently and curve appeal challenged incorporateed the budget one time all areas addressed. When we have the periods of adverse weather we debate needs for dry conscience they are addressed to the are tigz we have done before. We are still are challenge and i think oui always will be with Illegal Dumping it is manage than i are walk regularly and admonishes wish tower cameras dont cant catch a license play the teams are following up to see individuals or get identification of the individuals this are regular low dumping. Looked loyal a Construction Company with their toilets they pulled and the box for the new toilets. Somewhere coming to property so we continue is in the just residence denials there are outside dumping coming in. In addition to outside coming and dump degree we have information. Do you need the support of the Police Department or anyone else to help track am this. Temperature is reported regular low. When we can identify it. As an outside entity coming in my team usa are all trained if you can did your utmost. Take a snapshot of the license plate. Stlf a sign by the door of i veteran to make sure we get this information to cathelectric become through to the Police Department. More times then and there not, because the property is so large. By time they get there the veteran is pulling, way and we capture not ledgeable. We will continue to fight the battle. I want upcoming there will be changed within hud. So there is hud rolled out for inspire standards for react and housing stoornts. The universal physical condition upon standards effective october first hud is moving to the inpyre standards. Wanting our teams to be krsz trin head required by hud to implement the properties they are educated and the differences. How we built our yardy because the soonered once i get an in the from the authority after they talked to hud we are appropriated the drop downs will much the standards as well. I attached for nightly reading the fundamental differences as well. And i provided this is the smip of when was given to the board when we met with them. They have a date, time and location. And educate them on those Additional Services we are providing them. We designated determinedidate the left wednesday every month. Than i can get rid of this dresser it is in the i problem we have a way and moneys to do this. If they need to have it removed sooner than i are in the required wait until this day. Using the trucks than i can call the office and make a schedule and our teams can, cyst when there is something this urgent low needs to be taken care of. Making sure the Customer Service focus for the residents. And the left 2 pages are basically the reasons why that hud is making these changes to the inspire standards. And over all what and why than i are doing this. And just to reassure the commission that we will be ready. Anymore questions . Thank you very much. Thank you. Next is item 7c the chief executive officer general xhoungz by tonya. Good afternoon, commissioners and for my communications today i want to pivot for a moment and acknowledge the loss of our senator. Who actually served as a senator in california since 1992 and local low she was never left her people of San Francisco since the 70s as the first female mayor of San Francisco she did in the cease to support women, well tino and africanamericans and opening the door for others on her own journey. To political power. This included support of our now mayor breed the first black female mayor san freshman and the second fell mayor. Ascertain feinstein took the National Lead to address the aids crisis in San Francisco. Spearheaded, Gun Legislation after the untime low death of the mayor moscone. And the mass shotting at 1 where are 1 california and identifying Global Warming as a significant concern of our century and i think we are all seeing that. The change in our weather and it is having a major affect on us. We have lost a trail blazer for women and legislator and send condollence to her fell and friends. Thank you. And as you may have heard in the news, there is the and terrible for a federal government shut down. And than i are trying to move a series of bills through the system to determine what can be done to mitigate this potential shove down i want torn know that the Housing Authority we will be here every day and will ton pay our subsidies as required. So this is a commitment. From hud. To our residents. And left among we brought before this commission our rental assistance demonstration, section 18 for plaza east development and i want to thank the board for their comments you will of their upon support. And i like you to than application has been submitted as of last friday. And a we minder we atlanta sherylets were brought forward, as an example of what the development could look like, at this moment, they are only sherylet and this board and agency has not opineod the shaferets and as the Development Continues to move forward in community with community, designs will be brought back and we will have further discussion at this commission. And so as another follow up spoke about our teams are working close low together. The quality of life continue to move in this trajectory that is acceptable by this board and by mow as the ceo. And when they deserve as residents. Thank you to our mayor. Mayor london breed, for her leadership in moving the sro Family Initiative forward and medical comyoung for leadership at ccdc and our president Joaquin Torres at the event yesterday. And it this mission for all of your support as we have dhn work around our sro families. I like to thank the staff for all the hard work they have done in making the promise that our late mayor edlee made to our sro fell in china town. Without the city resources. Moc hd and without all of the individuals i have named including this body meaning our teams that work with us. The work would not have been possible and there has been med a commitment that there would be zero families. I think there were 500 family in sros and we are down 147 families and agreed we would get to zero. I have talked request my team, we are identifying how we can get to zero. And i think there are 12 more this we identified thatan thank you again for all the heard work. Along with the entire staff. It was exciting yesterday not only did we have the sro family event and had the opportunity to witness the upper yard grand opening the new balboa p bart plaza. And staff were in attendance at the Ribbon Cutting ceremony. It is the newest affordable mixed use Transit Oriented Development in d 11 we have 39 vouchers, which are quick low leased up and it is exciting because the 39 project based vouchers are for families at sunnydale and per trir had are if fromsed now units we are doing new development. If they would like to be able to move to the development and many fells are opting to go to the new development. What was the Housing Authorityy role 39. So you are tucking about the audience you are talking about prebl 4. 5 Million Dollarsanualy . For 20 years. Poke in the microphone. So it is on the record the most significant affordable how doing program in thes district it was i long hard fight from community for many years. Public mrnlds in Community Hundreds in the american. I want to get this. The committed 39 and so we signed a condition transact for 20 years. The price of our average processing for if you do the method it is 20 years. This does in the include the year over year inflation and rate . Weep are excite body as joaquin said a significant push and pull we are excited having this development. Im xoit third degree we are have been successful in familiesmenting to go to this site from sunnydale. Buzz it is no skeet. This have been built we put vouch and difficult losing buzz of p and different concern and challenges that our families expressed in ticking some of these units and new locations. I want to thank the staff for hard w we do each day. So thank you very much. And i want to appreciate this board for the hard work and support this you provide me at the ceo i did not realize the pictures were it was a great day yesterday i hope we would see the picture. Thank you ceo lediju. This is all the reports for item 7 we can open for public ment unless there are commissioner comments . We do. I believe this is jenny . Bring you in . This would be for the chief executive officers report but you can give Public Comment now. Unmute yourself. I have no comment. Last Months Committee meeting commissioner lindo anything you like to report out. Sure. The committee of 2 met left wednesday. And we covered a number of items i will go over them quickly. First was dealing with the house choice vouchers and opening and clezing the witting list on this. This was the full board for approval. Second was i contract with the organization to train the Authority Staff regarding project based vouchers. And the third was a presentation by mama due and company regarding knowual budget. Thank you. Is there Public Comment regarding item 8 for the mittee report . This is the consent items today i read you will 3 item and we can decide huwe would like to proceed with them starting off with item this is 9 a. The approval of the Meeting Minutes of august 24 of 23. 9b approving housing vouch are plan policy changes in section 42c opening and closing section for you 3c2e housing choice vouch are waiting list. And item c resolution, a contransact with llc consolidation and staff regarding the vouch are program and 2 year term with the option at the authorityy discretion of 3 additional one year periods for mixture of 5 not to xoed 451 thousand dollars for the initial term. Are there items the board will like to pull for comments or additional vote . Why if we might put minutes i have i question. If we can null and bring it forward next month continue this for next month for approval thank you. Want to request item 9 b pulled i separate vote i wanted highlight one [inaudible] after the Committee Meeting and this can be done this would be grit x. To let the commissioners know this for 9 c i see that a lecta is on and informed mow if they could have i minute to speak to introduce themselves that would be wonderful. Thank you. Same procedure, unmute yourself. Hello. Im cylinder no jones. And im happy to be here and thome work with the San Francisco Housing Authority in the board and the community. To provide fordable housing through the vouch are program. Thank you. Any additional comments from commissioners. Thank you. I think we ask for i motion to, prove consents constructed and move on to action items . We 999 a. If we are we need a motion to approve and only for 9c. Move to approve. Im sorry commissioners i think i med i mistake ask for Public Comment before y. Did we sill we are moving the minutes until later . Yes. Thank you. Why is there Public Comment regarding consent . Can you confirm had is being moved on consent and moved. There are 9ab, cs. We are continuing 9 afor the minutes for a future meeting. And we are pulling number 9b for action item. The Consent Agenda will be for number item 9c. Thank you for being present with us. Absolutely, my pleasure. Any opinion ment . Now we can ask for a motion to approve. Motion to approve a second . I will second. Roll call. President torres. Why aye commissioner lindo. Aye commissioner kim. Why aye commissioner pikes. Why aye thank you. Now go to 910 for action items. Commissioners take the item we pull friday consent first . Yes. We gallon back. Sorry. This is the resolution approving vouch are policies and changes section 42c wait list and housing choice voucher and exceptions to subsidy standards andanual plan amendment. Thank you. For moveing down to action item. I wanted to highway light for the commission this we did come become after the june policy meeting closed july 6 and speak with i number of per ins around referrals for sros and come up with the policy this you see as number one and 2 i will in the read it but 42c under the wait list and single room occupancy. And this allows the Housing Authority it take referrals from the owner and managers of buildings we believe this will fill units firefighterer than i are units heard to fill. And if we dont receive a response within 30 days then hsh agreed to provide referrals. We have been w to make sure this is fortunate as possible. I wanted to bring up 4 within. This came to me through commune development. This is it was through bill 15 eightyfour this extended preference of co p holders to displaced individuals. This is already the luat the time it was supervisor chu who brought it ump scombch approve exclude should be in the policy to be open and trans parent. What you will see in your peculiaret on page 21, is it is in red dp i sentence, tw sentence. This say in 2021, b1584 extended the preference to descendants of displaced individuals and issued the certificate to cop decentants. And already handle its this is in the i burden to the Housing Authority we needed make sure it was trans pirnt this extended to descendants of displaced individuals. 52c. Can all is a clarification to make sure when you look at policy it is clear that the Housing Authority will we view request in write pregnant goes in when that policied be step by step. And the last change is to the plan. The capitol funds and did not have the time it came to the commission in july the finance Team Provided an updated Fund Schedule will take the mrifts previous Fund Schedule. The role highlight i want to make sure was clear is this section around descendants of displaced individuals that did in the go and this dime my attention after and we wanted make surety public was aware. We have a representative here katie low mont and i believe she wanted say a couple word in favor of the sro preference president w we have been doing. Good afternoon morning. Commissioners. I wanted to extend a big thanks to lind mason to the ceo ton why and the staff for wing with us through the challenges and coming up with the policy solution around sro losing. I dont need to take more time, i want to say, thank you. Thank you very much. Questions i will be help it tick them. I think we are good. We can ask for Public Comment. I dont see any and ask. Sorry. Im just reading and seeing waiting lists im not seeing dates. Are there dates . Opening or closing . Thank you. Do we have more Public Comment . Staff to reply to the Public Comment we heard . Give staff 10 minutes we will have dates. Thank you. A motion to approve . Motion. Second. Roll call president torres. Aye. Commissioner lindo. Aye commissioner kim. Why aye commissioner pikes. Aye. Response is october 23 to november 6. This year. Righthandal did you hear this . Yes. We have a team wing on the wait list opening amongst our staff includes, they have been w to make sure staff suggest red and have been w with huds office of fir Housing Society noticing is proper. So thiss many been it as possible. Thank you. Next action is 10 athis is the resolution approving the Housing Authority operating budget forrening september 30 of 24 and lori our budget analyst and [inaudible] chief financial officer. Good morning, commissioners. Chief financial officer. [inaudible]. We are here to present the 23 24 operating budget of and i will kick it off with quick over vow and have roy go through details on the budget. Over the past 25 years. The Authority Positioning Public Housing portfolio. Including read, hud, hope sf. Through the conversion we shift from having public husbanding practical to sud program. Now all the am [inaudible] we have been seeing. Is the conversion we have over 17,000 [inaudible] on the lose. And irrelevant the break down of the felony,000 is almost half 7, 500 voucher. A quick before we move on can you artic lit more the common question for the public, if we see the previous slide, please. Talk about the niche of lan ownership retained and any degree with the availables around the ground loses we have with entity bunkham duration. Yes. Just to follow up on his comments about the budget. If we are looking at 43 million. In total ref nows and same in expenses, to. The 43 million in ref nows is very much in listen with we did left year for fremillion the contribution is drastically different by programs. So in fiscal 24 a high level will gollow each program. Fiscal 24, almost 80 of hud subsidy admin fee from 2 the most person programs the housing vouch are program and emergency housing vouch are program. In fiscal 2023 the 2 programs were scent of ref now. The expenseos line and we go to the individual program to guide them through detail. So on the [inaudible] program if you look forecasting roughly about 24 million in revenues. And this is coming from the admin de feo from hud. This is 5 Million Dollars increase from fiscal 23. What is driving that are vacant project based vouchers this are contributing tw. 1 million. Highway are unit lose, 1. 4 million. And or 7 . Higher unit rate about 900,000. And higher proration. From 9 and a half . Of the different factors, the factor this is really the variable in our control is the higher unit month lease if you pull that down, we are forecasting in fiscal 24 to lease additional 760 units. In fiscal 24. Thats probably one of the big drivers. Leading to this increase in umo and admin de feo from hud. The expenses side than i will budget. 24 million in expenses. As a result of the highway are admin fee and the higher administrative expense system a combination of higher 10 an service ref you in we will reinvest it help the tenants lose faster and this can be money spent on verse different items including tenant application fees. Security deposit and bills to help them move in. Any questions . Americans, any questions . In in respect to the more particular needs which line item or costs like additional hqs we might be pursuing and rehab of units where that would be in more detail the administrative expenses. Just for Administrative Service for Tenant Service this is we can use for those things. Tuck body for hus inspections and for application fees. And then what portions of admin when you take out saul rows do bee have left from that budget item . This is the portion that go the program [inaudible] this funding from the programs. On this budget than i have been this is also covering the cost we paying for the vendor we have. Under admin expense. Why thank you. This is on 10 million we have budget for all the [inaudible]. Under which budget will, for example, the training funding be covered. Thank you. Emergency housing voucher. Ref nows will be 2. 7 million. Fiscal 2024. The increase in admin fee of 613,000 will come primarily because the number of residents housed. Will increase. And to gospel you context we give you updates on this monthly. If you look it is almost 80 we ended fiscal 23 with 300 housed. Well end with 650 housed. Number. House being and 2024 we will grow that number from 650 to 8. We lose some because of the new notice resident not reissue vouchers because of terminations. The bulk issued upon under the program we will be able to house them. The drop is the service foes. We paid them up front. Majority paid in 2023 we have i cap of getting 3. 2 million service fees the major was taken in 2023. Remainder will be fiscal year 24. Thats why the drop. The big item [inaudible]. Higher admin fee we are getting from hud. And the expenses one is when we talked about the service fees reduced that shows up there. But what you will see in emergency housing vouchers almost 4500,000 being increased and it was out of 10 services to spends on being able to house the residents. Any final questions and the central office, 9. 9 million in revenue and this is 6. 6 million referred to as a de feo coming in from the various programs. Where we admin fee we get we keep roughly about 20 of this money come in. To pifor back office expenses. All right. The other revenue system tie in the north beach ground lose. 800,000 for standard fee. And anything extra the 1. 2 or sick million. The difference in this is profit than i have. The drop in expenses can medical Retiree Benefits from about 175,000 for when we budget in the 2023 to 1516,000 in 24. And because of the reduction in admin staff we had end of 23. There is a delay in this reduction when than i reduce the expense on the compensation side. Medical benefit retirees and the increase in admin is to pay for the different liabilities we have as an agency. Our pension being the least, as you know. All right. Of the total expenses listed, can you share more around the cost the pension liabilities for 2024 . I believe this is 70 months. Pension months. September 30 of 22. We have to do annually assessments a now one 2023 over was 17 million. And a corporate liability another 20 million. Help is the minimum . We will get back we pay quarter low. The plan this year will come to the commission because we are working on a plan huwe will address those longterm. We have been talking to cal purs and we have options. If you have available funding and the fix funding we set up a trust fund this will help us is this is important not just reduce liability but think about the dollar value and the enter rate of this liability. For an agency that has been in trouble 36 Million Dollars in short fall this now has reserves, we really are trying to condition to move where we are stronger each year relate to the work we do because being having that strength, lus you to ensure that we are able to get the work done valuable relate to housing and saying that means we also need to have staff to help us dot work this is needed relate to ensure our program is running at every whether out on the property or whether it is issuing a voucher or housing choice voucher those programs are running about. We will bring it forward and we do discuss it often. Buzz we want the commission to realm understand the heart of the merit and this is i think we all know how our finances are managed to determine how successful we are as an organization and we contribute in the broader goals for housing not sure. Thank you. You mentioned previous standing of the Housing Authority. Short falls with the h cv program now the surplus and excess funds we have in place. I guess the second question will be, in light of the surpluses and light of the excess can is this know indication of success or is this an indication of the need we have to move more of the resources out on the street so that we dont have the dollars recaptured. Thank you. Move to Public Housing. Public housing was ref nows 2. 6 million a major drop from left year a drop of 5. 3 million. Part was the conversion in fiscal 23. And when we get is we had some units for sunnydale we were getting pid and would not in 2024. When we get for Public Housing in 20 foris a reposition de feo in the first year mirjt in twe we got 75 in the second year 50 . You will see this come down further in 2025 am in the year 30 we get 25 . So there will be a drop down and again we will use this money to pay off the pension liabilities. This we have on the books for Public Housing. All right we are doing the study around the trust fund and use the monetch and the last the second to left is on mod rehad been where we get 149,000 unit this is is the sro. Option of this senate. In the tenderloin the last slide i have is related the staffing we have for the authority. And fiscal 2024. We seen this 4 people of 2023. Any questions. Can you go back to the last slide . Just may we have a do have you a graphic of the work chart visible . If conversations and details around what we are looking for in this. In terms of staffing and responsibility of condition transactors and also highlight for us based on existing models of high performing authorities when our staffing structure looks like in rep to the needs we have. And capacity required of us through the program bunkham provide the oversight important for everyone cross the board. At a political and residential perspective and i hud perspective in compliance and responsibles. I want to make sure we are very clear where gaps exist. O we have honest conversations we are not able to do based on funning with resources we have in hand. My other hat is Human Resources are you asking to reach out to you and get further guidance . Yes. I want to share hat framing is i will want to discuss when we seat work charts so we know what our capacity is. What that capacity looks like to other responsibles and other quotes. High performing agencies and so we have i clear understanding we can share based on numbers in front of us when we are staffed do. And when we are responsible for doing. And the difference in the gap is between the 2. And clear built work load responsible for oversight and contractors that require a lot of del jens from our perspective to maintain compliance and high Level Service this benefits residents we serve. Thank you. Commissioners. No additional comment we can ask for Public Comment on 10 a. We is close and ask fer a motion to approve. Do we have a motion. Anyone will move the item forward . Motion to approve. Second. Sounds great. Roll call vote. Torres. Aye kim aye. Poiks. Where i. So moved one action item this is this is on the agenda. On the agenda today. This is item 10 b. Resolution, proving the chief executive officer for 3 fitsical years throughout majors office of housing or issuance of request for froefl prosecute void services to the residents of plaza east and grants at the plaza east development and presented by our chief financial officer. Great. As you are approaching is it or or and or. Claire fithis to ensurety flexibility required for subsidy from us and or with ocd are there . Okay. The language matters. When you afruf make sure we approve with the language. We can move forward. If you have questions. Service at plaza east prosecute voided by urban strategies and fr heart attack construction. Why want it make space at the podium. The relationships with the community it was important it bring them in than i are very aware of the site. And than i know a lot of the resident and we see a lot more communication between Service Providers, residence denials and the Property Management am with that it is important because we do need the residence denials to coprit with Property Management. And so the Service Providers are very floushl in that. They are helping get paper w completed. Work orders complete exclude understand when is happening now at plaza east. They are all fluential as far as make sure that residents know about the meetings and they attend the meetings and things like that. And what i find very refresh suggest this they are going in with residence denials to speak with Property Management. I thing we heard from john stourt is the change of staff that change happens frequently when is important about the Service Providers are than i are consistent. Than i can keep the conversation going. And they are in partnership not only with the residence denials but the Property Management so than i understand when is going on and have an advocate with them to help them spoke with the manager and understand when is going on. Thank you. Thats when we would expect from any Service Provider this coming on site. So are those services prosecute cured for . Or prosecute voided and intent to be metropolitaned to contracts with the associated funnels we approve . I asked about the and and or. So we are explicit when is imployed here there will be an rfp this guess out for services. And im hearing the ability for tupps present the funds through existing contracts. I want to be clear on the path. In my discussion with staff, it the language said and or. For the very reason that it allows the residence dens to have more than just a singular Service Provider. It is my intention and concern we have different cult urs on our staff and development and needos development. I dont believe one ebtity can serve all. So, it is giving the ability to have and or it is very important so we can address the needs on in the development by the residents when do they need . And who is there this is able within the Service Provider field who should be able to fill those needs . Does not money it has to be frh or whom ever. Are we getting our needs met cross the board for the different resident when is live on site . It is important it me. I dont believe one service prosecute void are can do this. Why grit and given this, and when we hear has the Housing Authority made determinations of allocation through contract of existing contract amendments, is there a dollar number attached this yet. I like hearing, if needd and like hearing conversation with ocd i want to make sure this as we are in trans paraphernalia conversations on site, with very many leaders we are being trans parent and director about when we are strategizing toward as an authority for plaza east am upon given the complexities of the history at the site and our need to do better there. When it come it and the city, to get itself together. Money nothing a room. Or zoom or team or whatever to make sure that we have a shared knowing when is important for this site. So this, yes, we have been cordinating efforts and the decision as a city on how and when american we want to make funding visible. Grit to see this here today i want to say the record you in that we want to make sure well is a strategy this is shared from the diversity of per ins stake holders and officials like the department and in addition to per ins in the ground when direction we are moving in. And again you know for where there is an allowance around contract amendments which is one portion and where a trowel competitive environment provided i want to be honest and clear about this. E approximately given the environment we in now. Thank you president torres. And this is exact low my intent makeing request to have it approved and the funds viable availables we work with stake holders and when i sill all stick holders in community as well. To determine had is the best use and highest use for the resources this are being allocated. And this includes our youth as well. At the site and in full transpicious in my discussion with the team around plaza east and the funds determining do we have them visible. Where are than i coming from. There are strategies each interested in as it relates to the will youth sthernt is have been run by mismothera for however many years and making sure that center has resources long with our portion of the youth that exist on that development. And determining who best is well in the community to w with our youth and have funding for things happening there. And goos and on and a comprehensive plan as it relates it services so this it is inclusive. That it is culturally competent. We have men cultureos this site. And we have men different languages spoke sxen on and on. And to be successful in moving in redevelopment we need to ensure we have solid. When i say services, it does in the mean the things we do but Service Providers. That is the intent of my intent bringing forward to the board and makeing request. Great. Thank you and the per inship you provide in seeking flexibility with us here and our approval and the partnership with m bs to serve our residents. Thank you very much. Any additional questions in okay. I think we should motion is motion to approve with the amended language. Thank you. Public comment . 10 b. We can close Public Comment. So we will ask if there is a motion the resolution will read, as amended approving authorizing the chief executive trough provide amount not to exceed 1, 200,00 huh over 3 year the majors office of xhufrnt development and or issuance of request for froefl provide certain searchses to residence denialses of plaza east through grant at the plaza east development. Thank you. Do we have a motion . I will motion to approve. Roll cal. President torres. Aye commissioner kim. Aye commissioner pikes aye just request this you, lustaff to place it in final form . Yes. Thank you. Okay. We do have item 11 for a closed session. This is for Conference Legal council pending litigation pursuant to 4d of california code 54956. 9. For those in the zoom meeting we will end the zoom meeting however if you torch click on the link on the agenda you will be in the waiting room and the closed session is concluded. For those in the room we ask to you leave. With that said, we need to ask for Public Comment before we go to closed session. Is there Public Comment regarding closed session . We will ask torn leave the room and not part of this litigation to least room and i will be closing the zoom meeting if you click on the link you will be put in a waiting room. Thank you. A mobile home of clarification we have a back room we can use if people need to sit i want you to have the pace to be in closed session. If you no one has to leave this woom room we will make use of greatest. Thank you we returned from closed session manage it report and must have to any foible commissioner comments . In comments. Nope. All right. Then we shall move to adjourn. Thank you for joining us. Time is 1 25. Thanks. I have been living in San Francisco since 1957. I live in this area for 42 years. My name is shirley jackson, and i am a retirement teacher for San Francisco unified school district, and i work with Early Childhood education and after school programs. I have light upstairs and down stairs. Its been remodelled and i like it. Some of my floors upstairs was there from the time i built the place, so they were very horrible and dark. But weve got lighting. The room seems lighter. They painted the place, they cemented my back yard, so i wont be worried about landscaping too much. We have central heating, and i like the new countertops they put in. Up to date oh, and we have venetian blinds. We never had venetian blinds before, and its just cozy for me. It meant a lot to me because i didnt drive, and i wanted to be in the area where i can do my shopping, go to work, take the kids to school. I like the way they introduced the movein. I went to quite a bit of the meetings. They showed us blueprints of the materials that they were going to use in here, and they gave us the opportunity to choose where we would like to stay while they was renovating. It means a lot. Its just that ive been here so long. Most people that enjoyed their life would love to always retain that life and keep that lifestyle, so it was a peaceful neighborhood. The park was always peaceful, and i dont know. I just loved it. I wanted to be here, and i stayed. Television. In 1948 swensens ice cream used to make ice cream in the navy and decided to open up an ice cream shop it it takes time for the parent to put money down and diane one of the managers at zen citizen in arena hills open and serve oldfashioned ice cream. Over 20 years. Yeah. Had my own business i was a firefighter and came in in 1969 her dad had ice cream and left here still the owner but shortly after um, in here became the inc. Maker the manager and lead and branded the store from day to day and in the late 90s was obvious choice he sold it to him and he called us up one night and said im going to sell the Ice Cream Store what you you talking about diane came and looked at the store and something we want to do and had a history of her dad here and growing up here at the Ice Cream Store we decided to take that business on. And have it in the family i didnt want to sell it. To keep it here in San Francisco. And unintelligible . Share worked there and worked with all the people and a lot of customers come in. A round hill in the adjoining areas loved neither ice cream shop in this area and support russia hills and have clean up day and give them free ice cream because that is those are the people that keep us the opportunity to stick around here four so many years next generations have been coming her 20 er thirty or 40 years and we have the ingredients something it sold and, you know, her dad said to treat the customers right and people will keep on coming back and 75 or 74 years, you know, that is quite an accomplishment i think of it as our first 75 years and like to see that, you know, going into the future um, that ice cream shop will be around used to be 4 hundred in the United States and all gone equipment for that one that is the first and last were proud of that were Still Standing and people people are you tell people its been around in 50 years and dont plan on who doesnt love cable cars . Charging emissions and were free which were proud of you know, its not much free left in the world anymore so we managed to do that through donations and through our gift shops. You got a real look and real appreciation of what early transit systems are like. This was the transit of the day from about 1875 to about 1893 or later, you know. Cable car museum is free, come on in. Take a day. Come down. Rediscover the city. You can spend as time you want and you dont have to make reservations and its important to be free because we want them to develop a love for cable cars so they do continue to support whether they live here or other places and people come in and say, yes, i have passed by and heard of this and never come in and they always enjoy themselves. People love cable cars and theres none left in the world so if you want to ride a cable car, youve got to come to San Francisco. That what makes the city. Without the cable cars, you lose part of that, you know, because people who come here and they love it and they love the history ask they can ride a cable car that has been running since 1888 or 1889. Wow thats something. Cant do that with other historical museums. Rarely, have i run into anybody from outside who didnt come in and didnt feel better from knowing something about the city. Its a true experience youll remember. I hope they walk away with a greater appreciation for the history, with the mechanics with people are fascinated by the winding machine and i hope the appreciation, which is a part of our mission and these young kids will appreciate cable cars and the ones who live here and other places, they can make sure there will always be cable cars in San Francisco because once they are gone, they are gone. Its the heartbeat of San Francisco that founded the cable and the slot and without the cable cars, yeah, we would lose something in San Francisco. We would lose part of its heart and soul. It wouldnt be San Francisco without cable cars. [bell ringing] you are watching San Francisco rising with chris manners. Todays special guest, carolyn mante. Hi, im chris manners and you are watching San Francisco the stow about restaffing rebuilding and reimaging the city. The guest is carolyn manteto talk about the organization is helping to preserve the City Cultural heritage and architecture. Welcome to the show. Thank you for having me e. Good to have you here. Can we talk bat the history of your organization and the mission. Sure, thank you. San francisco heritage started 51 years ago and the main mission is to preserve and enhance the architectural and cultural identity of San Francisco. When it started out the focus was really on the buildings, historic landmark listings and really concentrated on downtown area with all the development happening. Our organization was raising a reg red s victorian mansions in the way of development to inwestern addition neighborhood and other areas to get out of the way of development and preserve them. Our organization was around before there was the Historic Preservation commission of the city so we were at the forefront drawings attention to Historic Preservation, landmarking and over the last 51 years we have seen how there are more then just buildsings in safeguarding the City Cultural resources, there is also Small Businesses and the different neighborhood icons that make a neighborhood special, so our outreach has reallyit is really come full circle in a way because it moved downtown into the neighborhoods and now with the covid epidemic it is really going back to downtown again looking at how we can play a role in the economic recovery and revitalization of downtown San Francisco. Thats great. So, now i understand your organization is also responsible for maintaining a couple properties. Could you tell us a little about those . Yes, our non profit was gifted in 1973, the historic inaudible house. It is now a Historic House museum but this was a family since 1886 built this victorian mansion in the same family year after year and one of the last resident of the family when she passed way gifted the mansion to San Francisco heritage so since then we have been running this Historic House and the home of our office. In 2018, one of the long time members nor aa lasten gifting a building on the e has hate polk became a commercial corridor after the earthquake, the owner at the time, he raised the house and put 6 store front underneath in order to take advantage of the commerce so we are in charge of the house on the corner and it has been a wonderful way to get new numbers, new audiences interested in the work of our organization. During the pandemic, we have been using it as a artson residents and partnering with different bay area artists as well as cultural institutions, cultural districts and then one of the storefronts we converted into a pop up galleries so gives a opportunity to raise awareness of the importance of the art and Cultural Resources in San Francisco. Thats fantastic. So, now, lets talk about legacy business. What does the designation mean . How does somebody get add today the legacy business registry and what benefits does being named a legacy business . I love this program. It was started by San Francisco heritage and adopt ed by the city and run by the office of Small Business but the program looks what are the businesses really contributing to San Francisco and the neighborhood. When we started the first focus was bars and restaurants but over the years it exb panded to include other businesses so these are places that contribute to the character of a neighborhood, so sams grill downtown, the amazingarian press in the presidio. Book stores like city lights oergreen apple recently named. This year we had a lot of attention on the legacy Business Program. We put out a contest to the public of what you think should be the next legacy business and one of the businesses that was recommended was the club deluxe, jazz club on the corner, and 2 or 3 days after we launched the contest, the owners announced they would have to close. The rent was driven up, they couldnt afford it, coming out of the pandemic so we worked at speed to get that application submitted with them and that status convinced their landlord to negotiate with them a lower rent and this way they have been able to stay, there was a lot of social Media Support around this, so when you become a legacy business, not only do you get marketing and business support from the office of Small Business, but you also eligible for grants and we work closely with the legacy businesses as we do our work for San Francisco heritage. Thats great. So, apart from architecture and buildings, you also work with cultural districts, and the castro theater strikes me as a place that is both. A beautiful building and cultural hub and center. What has been happening with the recent acquisition by new owners; it is leased to another Planet Entertainment and been in contact with Planet Entertainment by the castro theater is historic land mark building. It is recognized as a very important architectural monument. One thingone of the main activist organizations of the preservation of the theater we Work Together with supervisor mandelman on a interior landmark historic landmark designation for interior, but what happened over the is summer and people learned is there is a lot of concern not just by san franciscans but people all over the world, movie directors, stars who are very concerned about the risk to the lgbtq and film programming at the castro theater. Another planet hosted Community Stakeholder in august, and it was so moving to see the number of people who took the microphoneeveryone had two minutes to say their testimony of what castro theater meant to them and those testimonys showed this building is contributing not just as a architectural monument but plays a role in the Lgbtq Community that is irrelaceuble able. It is beautiful theater. It is. My involvement in the theater raised awareness to not only the castro theater to be emblematic of the lgbtq culture and history but also there are many other sites in the city that also contribute to the identity. That is why so many people come to San Francisco as a place of freedom and diversity so in my previous work i worked at the World Heritage center, so when i joined San Francisco heritage i was thinking why isnt San Francisco a World Heritage city . For the architecture alone it could be inscribed. Golden gate bridge to name a few but the city is so unique in the architecture, the mansioned and historic landmarks so hoping to start a conversation on that with city stakeholders this year. That is great. Lets talk about your relationship with other agencies. You mentioned economic and office of Work Force Development and planning commission. How do you unt integrate to them . These relationships are essential. We are working with office of Small Business for the legacy Business Program and the Planning Department is really one of our most crucial relationships. We meet quarterly with them and we really see how we can support not only historic land mark listings and historical cultural context statements, strategy for culture districts and city survey among many other activities that really are of concern to both of us. For the office of Workforce Development, i attended a etmooing recently that the chamber of commerce organized with them on the Downtown Revitalization and a key goal in that meeting and in the Downtown Revitalization is to make sure that the City Historic culture resources play a key r0e8 in the economic recovery and revitalization especially after the pandemic. The office of Workforce Development has the city build program which is admirable program where youth are trained in construction techniques for rebuilding and especially with the new housing legislation, and we really want to see how can that workforce be expanded to include training in Historic Preservation. We have so many victorian homes, Historic Buildings and other places that really need a Skilled Labor force to make sure that they are preserved and that they help keep the special identify of the city. We really value these relationships, we meet quarterly with the various organizations and we are really grateful for grants of the arts we receive and other supports so definitely that is a key relationship for San Francisco heritage. The city build is great. I like that a lot. Thank you so much for the time you have given today. Appreciate you coming on the show. Thank you so much raising awareness about San Francisco heritage. We hope the people watching will join us in the mission to help keep San Francisco special. Thank you. Thats it for this episode. Well be back shortly. Im chris manners, thanks this neighborhood was lived for approximately 22 years. Yeah, like 21 years. 21 years in this neighborhood. In the same house. We moved into this neighborhood six months after we got married, actually. Just about our whole entire married life has been here in excel. The owner came to the house and we wanted to sell the house and we were like, what . We were scared at first. What are we going to do . Where are we going to move into . The kids school . Our jobs . My name is maria. Im a preschool teacher for the San Francisco unified school district. My name is ronnie and i work in San Francisco and im a driver from a local electrical company. We went through meta first and meta helped us to apply and be ready to get the down payment assistant loan program. Thats the program that we used to secure the purchase of our home. It took us a year to get our credit ready to get ready to apply for the loan. The whole year we had to wait and wait through the process and then when we got the notice, its like, we were like thinking that. When we found out that we were settling down and we were going to get approved and we were going to go forward, it was just a really we felt like we could breathe. We have four kids and so to find a place even just to rent for a family of six. And two dogs. We were going to actually pay more for rent and to own a house. It feels good now to have to move. It feels for our children to stay in the neighborhood that they have grown in. They grew up here and they were born here. They know this neighborhood. They dont know anything outside San Francisco. We really have it. Wed love to say thank you to the Mayors Office. They opened a door that we thought was not possible to be opened for us. They allowed us to continue to live here. Were raising our family in San Francisco and just to be able to continue to be here is the great lesson. Nicaraguans for your incredible performance. Muchas gracias. Please, everyone, find your seats. Please help us welcome mary travers allen, who will provide this evenings land acknowledgment