It's 2022: Do You Know Your Customer Experience Goals?

It doesn’t matter if your organization uses SMART goals or OKRs — you must be clear about what you’re trying to accomplish with your customer experience.

Related Keywords

Annie Spratt ,Your Customer Health Metrics ,Business Goal ,Mandates Arent Enough ,Great Customer ,Familiar With Your Customer Health ,Why Marketers Need ,Obsess Over Net Revenue ,Improving Your ,Dont Forget Your Employee ,Customer Experience ,Cxm ,Nps ,Melissa Henley ,Csat ,Net Revenue Retention ,Dxm ,Employee Experience ,