first officer, the pilot handling the radios told them they could no longer make boston. that very significant statement was lost on air traffic control. >> at 9:22 p.m., avianca flight 52 is cleared to land but with an extremely low cloud ceiling above jfk the pilot misses the attempt. the plane is again diverted from the airport. >> nowhere did the first officer ever use the word, "emergency." if that word had been used they would have given them immediate priority to try to get them on the ground. >> climb, maintain 3,000. >> we're just -- finding out if -- okay. 3,000, we're -- okay. >> 9:34 p.m., flight 52 runs out of fuel. the engines flame out.