New tech start-up software rewards workers for taking unpopular shifts
Jul 12, 2021 – 12.00pm
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Insurance Australia Group will team up with Australian technology services company Terem Technologies to spin out a new company based on the software it uses in-house to reward contact centre staff for taking on unpopular shifts.
Since 2019, IAG has used the system, known as Attune, to manage requests for roster changes by more than 350 NRMA Insurance contact centre workers.
Tim Buzza, the chief customer officer at Attune.
Terem will provide software, product management and sales expertise to the new joint venture company, while IAG will provide the software intellectual property and serve as a key reference customer of the Attune software-as-a-service platform.
Sun May 23 2021 | Matt DaSilva | College
PHOTO BY NAT LEDONNE/DUKE ATHLETICS
Joe Robertson scored his third overtime game-winner of the season Sunday, lifting Duke to a 10-9 NCAA quarterfinal victory over Loyola at Arlotta Stadium in South Bend, Ind.
It just had to be Joe Robertson.
The senior attackman with a penchant for coming up clutch in overtime did it again Sunday, spiking the ball off the turf and into the net as he fell to the ground and sending Duke back to championship weekend with a 10-9 NCAA quarterfinal win over Loyola at Arlotta Stadium in South Bend, Ind.
For about 74 days, 2021 had not treated the Loyola Greyhounds very well.
Their season started Sunday a.m., Valentine’s Day in the Ridley Athletic Complex parking lot. That, in and of itself, wasn’t wrong; theoretically they should’ve been hosting Virginia. Instead, they were boarding two busses to Richmond to take on the Spiders, a traditional preseason scrimmage converted into a game for a host of COVID-related reasons.
Typically, Charley Toomey like almost every DI coach preferred to practice at the venue they’re visiting, stay the night before a game in a hotel in the host city, play the game and then drive home. This year, the Greyhounds had planned to spend zero nights in a hotel prior to the Patriot League Tournament, and in order to better physically distance, travel in two busses to road games.
Inside Lacrosse Photo: Chris McNulty)
There are four ways to examine Loyola s 11-9 win over Georgetown at the Ridley Athletic Complex on Thursday night: through a 10-year lens, through a three-month lens, through a 60-minute lens and through a 60-second lens.
From 2008 through 2019, the Greyhounds won 11-of-12 matchups in the series, through the one-sided nature was reflected in the final scores eight of those games were decided by two goals or fewer, including 2011’s epic four-OT matchup. It’s an important game for both programs, Jesuit universities in the Mid-Atlantic with a lot of shared DNA.
Coming into this game, though, there is little question the Hoyas were favored, amassing a 10-1 record, having avenged their lone loss to the season against Denver 10 days prior. The Hounds, on the other hand, were 6-5 and playing without three starters in attackman Joey Kamish, who is done for the season due to injury, A/M Evan James, who was held out due to lingering injuries but i
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