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Press release content from Business Wire. The AP news staff was not involved in its creation. ibex Acclaimed by Frost & Sullivan for Leading the CALA Customer Experience Outsourcing Market with Its BPO 2.0 Model February 4, 2021 GMT SÃO PAULO (BUSINESS WIRE) Feb 4, 2021 Based on its recent analysis of the Central American and Caribbean customer experience outsourcing services market, Frost & Sullivan recognizes ibex ( www.ibex.co ) with the 2020 Central America and Caribbean Company of the Year Award. ibex is leading its client-partners in the new digital economy; leveraging agile technology platforms and dynamic operational strategies to offer scalable, flexible, and tailored experiences. As part of its BPO 2.0 model, ibex offers a fully realized vision for helping clients accelerate growth through transformative customer experiences. ....
Press release content from Business Wire. The AP news staff was not involved in its creation. ibex Opens Fifth Jamaican Site in Portmore Adding 1,200 Production Seats January 27, 2021 GMT WASHINGTON (BUSINESS WIRE) Jan 27, 2021 ibex (NASDAQ:IBEX), a leading global provider of advanced outsourced CX solutions, has opened a new site in Portmore, Jamaica. The new, standalone building is located in the Gtech office park and is the second site for ibex in Portmore. “I could not be prouder of the addition of this site as it is the fifth site ibex has opened in Jamaica in just five years,” said Bob Dechant, CEO of ibex. “This past year has had its challenges, but ibex has overcome and triumphed by setting the gold standard for COVID protocols and resilience. At the same time, we are continuing to win awards for our nearshore performance and growth.” ....
Press release content from Business Wire. The AP news staff was not involved in its creation. ibex Announces Appointment of Two New Board Members January 13, 2021 GMT WASHINGTON (BUSINESS WIRE) Jan 13, 2021 ibex (NASDAQ: IBEX) today announced the appointment of Gerard Kleisterlee, former chairman of Vodafone Group, to its board of directors as an independent non-executive board member, and the addition of Robert Dechant, who serves as the chief executive officer of ibex, to increase the size of the board from six to eight directors. The appointments took effect on January 8, 2021. “We are delighted Gerard has joined the ibex board,” said Bob Dechant, CEO of ibex. “He has been working with our team in an advisory capacity since 2012, and his perspective and expertise have proven invaluable. Gerard is committed to our BPO 2.0 vision of reshaping the customer engagement landscape, and we’re excited to have Gerard shoulder to shoulder with us as we continu ....