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Motor Ombudsman to 'expand scope' of Vehicle Sales Code in 5th year am-online.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from am-online.com Daily Mail and Mail on Sunday newspapers.
DVSA estimates there will be a 22% increase in MOTs in September and October than before the pandemic as a knock-on effect of the six-month exemption between 30 March and 31 July 2020. ....
Is your car's MOT due in September or October? You need to book ASAP thisismoney.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thisismoney.co.uk Daily Mail and Mail on Sunday newspapers.
Social media has become a key mouthpiece for vulnerable customers and car retailers must be ready to identify their needs and respond with empathy, according to The Motor Ombudsman. ....
Click the thumbs up > Vehicle drivetrain components were behind the majority of the service, maintenance and repair (SMR) disputes in Q1, new data shows. The Motor Ombudsman says that faults and failures associated a vehicle’s drivetrain were to blame for more than half (58%) of the complaints submitted to its Alternative Dispute Resolution (ADR) service from January to March. Where a customer specified the mechanical part they deemed to be the problem, more than half (58%) were related to the vehicle’s drivetrain. It was 59% for the same January to March period, last year. Within the drivetrain category, the intake manifold was the biggest area of concern with nearly a fifth (18%) of individuals stating that they had a problem with this component, taking over from the timing chain, which was the main bone of contention during the opening quarter of 2020. ....