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Heads in the cloud: NTT to host Virtual Seminar & Next Wave of cloud-based contact centre Talk


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Heads in the cloud: NTT to host Virtual Seminar & Next Wave of cloud-based contact centre Talk
The Bangkok Post
© The Bangkok Post
As the digitalisation of business becomes more and more prevalent – with the urgency for transformation gathering even more momentum due to the restrictions and complications of the COVID pandemic – the necessity for companies to be able to remain connected and continue to communicate and provide a service to the customer, under any circumstances, is a vital component for any company serious about success under the new-normal of the 21-century.
Which is where the cloud-based contact centre comes in. A cloud-based contact centre is best described as a customer communications hub that is not dependent on a physical location. This means a company’s communication network, software and data are all hosted ‘in the cloud’ by a service provider and all that is needed to access the centre is a computer or a ....

Krung Thep Mahanakhon , Wanthipa Wonsamut , Voravit Muensri , Rangsit Ngarmpornprasert , Wave Of Cloud Contact Center , Business Group Lead Modern Work , Wave Of Cloud Contact Center Talk , Virtual Seminar , Next Wave , Work Talk , Cloud Contact , Cloud Contact Center Talk , Business Group Lead , Modern Work , Solution Sales Lead , Kulachart Ngernpermpoon Country Manager , அலை ஆஃப் மேகம் தொடர்பு மையம் , வணிக குழு வழி நடத்து நவீன வேலை , அலை ஆஃப் மேகம் தொடர்பு மையம் பேச்சு , மெய்நிகர் கருத்தரங்கு , அடுத்தது அலை , வேலை பேச்சு , மேகம் தொடர்பு , மேகம் தொடர்பு மையம் பேச்சு , வணிக குழு வழி நடத்து , நவீன வேலை ,

NTT to host seminar on the benefits of cloud-based contact centres


published :
2 Apr 2021 at 11:02
As the digitalisation of business becomes more and more prevalent – with the urgency for transformation gathering even more momentum due to the restrictions and complications of the COVID pandemic – the necessity for companies to be able to remain connected and continue to communicate and provide a service to the customer
 under any circumstances, is a vital component for any company serious about success under the new-normal of the 21-century.
Which is where cloud-based contact centres come in. A cloud-based contact centre is best described as a customer communications hub that is not dependent on a physical location. This means a company’s communication network, software and data are all hosted ‘in the cloud’ by a service provider and all that is needed to access the centre is a computer or a smartphone. ....

Voravit Muensri , Wanthipa Wonfsamut , Rangit Ngarmpornprasert , Business Group Lead Modern Work Microsoft Thailand , Work Talk , Next Wave , Cloud Contact , Business Group Lead , Modern Work , Microsoft Thailand , Solution Sales , Kulachart Ngernpermpoon Country Manager , Cloud Contact Centres , வணிக குழு வழி நடத்து நவீன வேலை மைக்ரோசாஃப்ட் தாய்லாந்து , வேலை பேச்சு , அடுத்தது அலை , மேகம் தொடர்பு , வணிக குழு வழி நடத்து , நவீன வேலை , மைக்ரோசாஃப்ட் தாய்லாந்து , தீர்வு விற்பனை , மேகம் தொடர்பு மையங்கள் ,