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Q&A: James Wawne on why trust is the strategic key to remaining relevant in digital


May 6 2021, 12:45 pm | BY Ricki Green | No Comments
James Wawne, managing director and principal consultant ANZ at DMPG discusses how brands must build consumer confidence through progressive digital experiences which engender trust and lay the foundations for sustainable customer relationships.
 
Recently appointed managing director and principal consultant ANZ at DMPG, James Wawne heads the company’s Australian operation from its Brisbane office. A former PwC manager and Venntifact director, Wawne has over 14 years of international expertise in data analytics, innovative technology, and digital transformation.
Following COVID’s dramatic impact on consumer behaviours, Wawne shares why Australian brands must craft customer experiences that transparently address privacy concerns and provide controls around the use of first party data. ....

James Wawne , Australian Community Attitudes To Privacy , Australian Community Attitudes , Privacy Survey , Customer Satisfaction Score , Net Promoter Score , ஆஸ்திரேலிய சமூக அணுகுமுறைகளை க்கு ப்ரைவஸீ , ஆஸ்திரேலிய சமூக அணுகுமுறைகளை , ப்ரைவஸீ கணக்கெடுப்பு , வாடிக்கையாளர் திருப்தி மதிப்பெண் , நிகர ப்ரமோடர் மதிப்பெண் ,

iTWire - AMTA's advice for Privacy Awareness Week 2021, May 3 to 9


iTWire
Thursday, 29 April 2021 11:31
AMTA’s advice for Privacy Awareness Week 2021, May 3 to 9
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Being connected is an essential part of our everyday lives, enabling us to connect personally and professionally, but with protecting privacy vitally important in the digital era, how do you do this?
According to the Australian Community Attitudes to Privacy Survey 2020 (PDF link), the majority of Australians know they should be taking privacy seriously, with 85% having a clear understanding of why they should protect personal information but almost half (49%) don’t know how to go about it.
Privacy Awareness Week is May 3-9, and to raise awareness of the importance of protecting personal information and help Australians keep their data private, the Australian Mobile Telecommunications Association (AMTA) has the following five tips: ....

Australian Mobile Telecommunications Association , Australian Community Attitudes To Privacy , Australian Community Attitudes , Privacy Survey , Awareness Week , Factory Reset , ஆஸ்திரேலிய கைபேசி தொலைத்தொடர்பு சங்கம் , ஆஸ்திரேலிய சமூக அணுகுமுறைகளை க்கு ப்ரைவஸீ , ஆஸ்திரேலிய சமூக அணுகுமுறைகளை , ப்ரைவஸீ கணக்கெடுப்பு , விழிப்புணர்வு வாரம் , தொழிற்சாலை மீட்டமை ,