Live Breaking News & Updates on தொலைத்தொடர்பு தொழில் ஆஂபட்‌ஸ்மந்|Page 2

Stay updated with breaking news from தொலைத்தொடர்பு தொழில் ஆஂபட்‌ஸ்மந். Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.

NBN Co may have to pay telcos millions for scheduling blunder

NBN Co is planning to pay telcos for every complaint made to the telecommunications ombudsman about a scheduling problem in addition to rebates for failure to appear at appointments. ....

Trent Czinner , Telecommunications Industry Ombudsman , Wholesale Broadband Agreement , தொலைத்தொடர்பு தொழில் ஆஂபட்‌ஸ்மந் ,

Number of telco complaints steadily dropping: TIO

Complaints about phone and internet services have continued to drop for the quarter January to March 2021, according to the latest Telecommunications In. ....

John Stanton , Judi Jones , Communications Alliance , Telecommunications Industry Ombudsman , Ombudsman Judi Jones , Telecommunications Ombudsman , ஜான் ஸ்டாண்டன் , ஜூடி ஜோன்ஸ் , தகவல்தொடர்புகள் கூட்டணி , தொலைத்தொடர்பு தொழில் ஆஂபட்‌ஸ்மந் , ஆஂபட்‌ஸ்மந் ஜூடி ஜோன்ஸ் , தொலைத்தொடர்பு ஆஂபட்‌ஸ்மந் ,

Phone and internet complaints remain steady, with seasonal comparisons showing decline

Date Time
Phone and internet complaints remain steady, with seasonal comparisons showing decline
Between January and March 2021, residential consumers and small businesses made 30,393 complaints about phone and internet services. This is a decrease of 0.3 per cent compared to the previous quarter, and 6.1 per cent compared to the same quarter last year.
The Telecommunications Industry Ombudsman’s Quarter 3 (Q3) 2020-21 Complaints Report published today (Wednesday 2 June 2021) shows mobile continues to be the most complained about service type, accounting for 35 per cent of all complaints. This is the highest proportion in the last five quarters.
Problems with inadequate fault testing has emerged as an issue for all consumer types. This is when a provider fails to troubleshoot a problem with a consumer, or the consumer is not satisfied with the provider’s fault testing. ....

Judi Jones , Telecommunications Industry Ombudsman Quarter , Between January , Telecommunications Industry Ombudsman , Ombudsman Judi Jones , ஜூடி ஜோன்ஸ் , இடையில் ஜனவரி , தொலைத்தொடர்பு தொழில் ஆஂபட்‌ஸ்மந் , ஆஂபட்‌ஸ்மந் ஜூடி ஜோன்ஸ் ,

iTWire - Comms Alliance welcomes reduction in telco complaints, TIO responds, MacTel comments

iTWire
Wednesday, 02 June 2021 15:02
Comms Alliance welcomes reduction in telco complaints, TIO responds, MacTel comments
Shares
Click to expand
Australia s Communications Alliance has welcomed the continuing trend of reduced volumes of telco-related complaints to the industry ombudsman.
Figures released today by the Telecommunications Industry Ombudsman (TIO) report show that complaints in the three months to end-March 2021 were down 6.1% on the same quarter last year, and also slightly lower than the previous quarter – building on a trend of improvement during the past 12 months.
The report also showed a significant quarterly drop of 38% in complaints from customers about difficulty in contacting their service provider. ....

Luke Clifton , John Stanton , Judi Jones , Telecommunications Industry Ombudsman , Communications Alliance , Mactel Group , Macquarie Telecom , Ombudsman Judi Jones , Group Executive , லூக் கிளிப்டன் , ஜான் ஸ்டாண்டன் , ஜூடி ஜோன்ஸ் , தொலைத்தொடர்பு தொழில் ஆஂபட்‌ஸ்மந் , தகவல்தொடர்புகள் கூட்டணி , மக்வரீ தொலை தொடர்பு , ஆஂபட்‌ஸ்மந் ஜூடி ஜோன்ஸ் , குழு நிர்வாகி ,

Telco complaints shrink to 30,393 in Q3

The period saw a 0.3 per cent drop over the previous quarter and a 6.1 per cent reduction year-over-year. ....

John Stanton , Judi Jones , Communications Alliance , Telecommunications Industry Ombudsman , ஜான் ஸ்டாண்டன் , ஜூடி ஜோன்ஸ் , தகவல்தொடர்புகள் கூட்டணி , தொலைத்தொடர்பு தொழில் ஆஂபட்‌ஸ்மந் ,