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ACUITY by Tyto Athene & MicroAutomation Launch NG 9-1-1 Solution


ACUITY by Tyto Athene & MicroAutomation Launch NG 9-1-1 Solution
Next-Gen 911 services are essential today as we advance the landscape for emergency response communications. The call centers that deal with these challenging communications must have advanced tools and systems that improve operations, increase life-saving services, and are reliable.
In a move to provide better solutions and assist PSAPs in meeting the NENA Continuity of Operations Plan, systems integrator Tyto Athene recently announced a partnership between the company’s ACUITY by Tyto Athene offering and MicroAutomation (News - Alert). Together they have launched an NG911 solution that includes a Continuity of Operations Plan. That means it can be used as either a primary or secondary data center and protects operators from network failure and loss of access to critical information and emergency applications. ....

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Technology Trends Every Agent Should Know - InsuranceNewsNet


Technology Trends Every Agent Should Know
By Paresh Shah
Every American knows how critical video meeting platforms like Zoom have been holding our families and workplaces together in the past year.
For many financial advisors, learning how to use such programs was the push they needed to catch up with a key technological trend. Carry that momentum forward into 2021 by exploring and adopting nine key technological and digital trends into your firm.
Customer Relationship Management
Customer relationship management (CRM) systems allow advisors to store client data in a centralized location that all employees can access. This includes appointment records, important paperwork and all manner of notes for each individual client. Aside from making it easier to keep track of clients and their preferences, CRMs can also help advisors find cross-sell opportunities they may have missed before. ....

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