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Inman Connect Gary Keller, the co-founder of Keller Williams and executive chairman of the international franchisor’s parent company KWx, acknowledged Wednesday that the company intends to pause new technology rollouts as it continues to work out bugs in its platform, adding he was “horribly sorry” for the disruption during a virtual “state of the market” speech. Keller said the company will begin a “66-day challenge of locking down stabilization” of its core technology platform, including its artificial intelligence-powered customer relationship management tool Command. Gary Keller | Photo credit: Keller Williams “We went on this journey a couple of years ago, way before anybody else,” Keller said Wednesday at the company’s revisited virtual state of the market season. ....
Big changes like this always garner questions and speculation. But here’s the deal: Building a business is messy at the best of times, and it can get really messy when it’s part of an industry that is changing as rapidly as real estate. Like with most growing organizations, leadership changes over time, but Gary Keller’s message has not. Inman Connect Last week, Keller Williams dominated the real estate headlines as the media, fellow real estate professionals and industry veterans discussed the “shakeup” in the C-suite in Austin. Big changes like this always garner questions and speculation it’s a normal human reaction. But here’s the deal: Building a business is messy at the best of times, and it can get really messy when it’s part of an industry that’s changing as rapidly as real estate. ....
Inman Connect Twenty years ago at the RE/MAX convention, company founder Dave Liniger arrived in a green Humvee, dressed in military fatigues and black boots. He delivered a passionate speech dubbed, “Real Estate Wars.” He was “doing battle with the dot.coms, who believe they’re entitled to part of the real estate commission.” Twelve years later, I sat on stage at the RE/MAX convention in Las Vegas with Liniger for a one-on-one interview. A small group of Palestinian protestors were marching outside, because of the real estate company’s big presence in Israel As we were getting mic’d up, Dave leaned over and discreetly adjusted a small pistol and its ankle holster underneath his pants leg. His oversized German Shepherd Max was standing front and center, right off the stage, fixed on his master. ....
Inman Connect Marc King is reportedly set to take the reins as president of Keller Williams Realty International. King’s ascension from the co-director of growth to the top role overseeing the franchisor’s residential real estate business came hours after outgoing President Josh Team announced his departure on Facebook. The announcement was made in a Zoom call with regional leaders viewed by Inman and confirmed by a company spokesperson. The company also confirmed a number of new leadership roles for existing executives. Matt Green, who also served with King as co-director of growth will serve as head of agent and partner experience. Jason Abrams, previously the vice president of industry, will serve as the head of industry. ....