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WorkWave Purchases Call Center Software Provider Slingshot Business automation software developer Workwave has announced the acquisition of Slingshot, a leading field service provider of call center software. Workwave believes that this acquisition will enable it’s customer base to take advantage of a number of Slingshot’s software solutions that will increase business operations by hybridizing the company’s own solutions. Slingshot specializes in creating software using automation and machine learning to interact with customers across a number of communications channels, including phone calls, SMS, email, and through chatbots. The company also enables businesses to use their platform to outsource help for sales operations. ....
WorkWave Acquires Slingshot, Empowering Customers to Maximize Business Growth Strategic acquisition furthers WorkWave s position as market leader, as it continues to invest in strategies that revolutionize the field service industry News provided by Share this article HOLMDEL, N.J., May 10, 2021 /PRNewswire/ WorkWave ®, the leading provider of industry-changing software solutions that enable field service companies to reach their full potential, today announced its acquisition of Slingshot, the field service market leading provider of customer call center software, combined with outsourced sales, lead, and customer response services. This acquisition combines two market leaders and furthers WorkWave s mission to be the only partner to field service companies able to drive every aspect of their business to new levels of success. ....