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When making purchases, almost everyone has experienced being offered special programs for which they can sign up. Promising future discounts and rewards in exchange for loyalty, these programs are by now nearly ubiquitous. ....
Cornell Webinar Recap: Preparing for the Return of Business Meetings, Conferences and Travel: Is High-Tech the New High-Touch? hospitalitynet.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from hospitalitynet.org Daily Mail and Mail on Sunday newspapers.
Preparing For The Return Of Business Meetings, Conferences And Travel: Is High-Tech The New High-Touch? hospitalitynet.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from hospitalitynet.org Daily Mail and Mail on Sunday newspapers.
YOUR ITINERARY : Preparing for the Comeback of Business Meetings, Conferences, and Travel – Hospitality Net hospitalitynet.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from hospitalitynet.org Daily Mail and Mail on Sunday newspapers.
Tuesday - April 27, 2021 share this webinar Thanks to evolving customer needs and expectations, loyalty programs in the hospitality sector have come a long way from the earn-and-burn points-based loyalty programs and the lower-funnel transactional focus. The current pandemic has also accelerated the emergence of new opportunities to create a broader ecosystem of benefits and partnerships that can be part of customers day-to-day lives beyond travel and stay. This webinar will take a deeper look at emerging customer loyalty trends and modernizations occurring in the hospitality and travel sectors. Four innovators at the forefront of customer loyalty will discuss challenges and opportunities, spotlight consumer psychology and data/personalization as the main drivers of change, and provide diverse perspectives on and approaches to building loyalty. ....