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(2) The company combines its understanding of customer needs with a flexible technology stack that can adapt to varying requirements, both present and future SINGAPORE, Feb. 17, 2021 /PRNewswire/ Based on its recent analysis of the Japanese contact center market, Frost & Sullivan announced that it has recognized Rakuten Communications with the 2021 Contact Center Customer Value Leadership Award. Rakuten Communications versatile Rakuten Connect Storm platform enables contact centers to meet the specific demands of customers in the Asia-Pacific region by accomodating different customer preferences and integrations. Rakuten Communications has vast experience in incorporating both emerging and leading technologies in its expansive portfolio, eliminating the complexities inherent in using new technology and delivering value to users. ....
Rakuten Communications Lauded by Frost & Sullivan for Enhancing the Customer Experience with Its Versatile and Integrable Rakuten Connect Storm Platform USA - English Share this article Share this article The company combines its understanding of customer needs with a flexible technology stack that can adapt to varying requirements, both present and future SINGAPORE, Feb. 16, 2021 /PRNewswire/ Based on its recent analysis of the Japanese contact center market, Frost & Sullivan announced that it has recognized Rakuten Communications with the 2021 Contact Center Customer Value Leadership Award. Rakuten Communications versatile Rakuten Connect Storm platform enables contact centers to meet the specific demands of customers in the Asia-Pacific region by accomodating different customer preferences and integrations. Rakuten Communications has vast experience in incorporating both emerging and leading technologies in its expansive portfolio, eliminating the co ....