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2 people found this useful Car dealerships approach to staffing during the COVID-19 crisis has proved pivotal for the long-term profitability of businesses, according to MotorVise founder and MD Fraser Brown. Customers are ready to return to showrooms after showrooms reopening on April 12, but dealerships must “hit the ground running” and “properly manage” the customers returning to their showrooms, he has said. Brown said: “Many dealers have shed sales staff over the past 12 months, either through redundancy or through people leaving to take up new opportunities. That has meant some dealerships have been operating with a much smaller team and the danger is that they are exhausted. ....
Click the thumbs up > Forced by the COVID-19 pandemic to adapt to changing restrictions including showroom closures and shifting sales online, most dealers have unlocked new ways of working, many of which will be here to stay. AM spoke to four senior directors in the sector – Daksh Gupta, CEO at Marshall Motor Group; Paul Hendy, CEO of Hendy Group; Nathan Tomlinson, dealer principal at Devonshire Motors; and Graeme Potts, CEO at Eden Motor Group – to understand some of the positive outcomes the three lockdowns have inspired. HOW HAS THE SCALING UP OF DIGITAL CHANGED THE WAY YOU WORK? Daksh Gupta: If you had said to me in January last year when our business was flying, everything you sell would be done without people coming into your showroom, I would have said ‘you’re joking’. We sold almost 7,000 cars in January this year which is just incredible. Our industry has proved that it can be adaptable, entrepreneurial and innovative. ....
BROOK SABIN From $80 helicopter trips to $123 ski plane adventures, some big specials are being offered for Kiwi tourists over the summer break. There are those of us likely to heed Tourism New Zealand’s calls to do something new this summer. And there are those of us who plan to holiday in places we know are sure bets. The summer holidays roll around once a year after all, and no one wants to wind up somewhere that looks good on paper (and in heavily edited digital images) but in reality is a dump. If you have someone to vouch for a place though, going boldly where you’ve never gone before isn’t such an issue. Which is why we asked the Stuff Travel Neighbourly community to tell us about the summer holiday spots that have kept them coming back for years, if not decades. ....