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Uniphore recognized as Conversational Automation Innovation Leader by Frost & Sullivan aninews.in - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from aninews.in Daily Mail and Mail on Sunday newspapers.
Uniphore recognized as Conversational Automation Innovation Leader by Frost & Sullivan business-standard.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from business-standard.com Daily Mail and Mail on Sunday newspapers.
Uniphore unveils industry-first technologies to strengthen both agent and customer experiences in the contact center ANI | Updated: Jan 29, 2021 13:15 IST Chennai (Tamil Nadu) [India]/Palo Alto (California) [USA], January 29 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced the addition of its new U-Trust portfolio and U-Assist Assurance solution to its portfolio. With these new solutions, Uniphore customers will be better able to support call center agents and operations, while building trust with consumers and delivering a better overall customer experience. Uniphore s new solutions are focused on improving and optimizing contact center interactions from start to finish, strengthening the connection between front-end customer experience and backend fulfillment through Robotic Process Automation (RPA) and improving contact center security through agent verificat ....
Uniphore Unveils Technologies to Strengthen Both Agent and Customer Experiences in the Contact Center New RPA and Agent Security Solutions Set a New Standard for Customer Service Amid Era of Remote Work and High Customer Expectation PALO ALTO, Calif., Jan. 28, 2021 Uniphore, an early leader in Conversational Service Automation (CSA), today announced the addition of its new U-Trust portfolio and U-Assist Assurance solution to its portfolio. With these new solutions, Uniphore customers will be better able to support call center agents and operations, while building trust with consumers and delivering a better overall customer experience. Uniphore’s new solutions are focused on improving and optimizing contact center interactions from start to finish, strengthening the connection between front-end customer experience and backend fulfillment through Robotic Process Automation (RPA) and improving contact center security through agent verification and data security. ....