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Salesforce launches AI-powered relationship research as part of its B2B industry pitch

A new capability offers B2B sales people more information about prospects and their connections - now rolling out as part of the Salesforce investment banking cloud ....

Jason Briggs , Investment Banking For Financial Services Cloud , Industries Summit , Senior Director , Product Management , Einstein Relationship Insights , Einstein Relationship Management , Einstein Relationships Insights , Investment Banking , Financial Services Cloud , Machine Intelligence And Ai , Rm And Customer Experience , Financial Services And Fintech , ஜேசன் பிரிக்ஸ் , தொழில்கள் உச்சிமாநாடு , மூத்தவர் இயக்குனர் , ப்ராடக்ட் மேலாண்மை , முதலீடு வங்கி , நிதி சேவைகள் மேகம் , இயந்திரம் உளவுத்துறை மற்றும் ஐ ,

Brace yourself! Salesforce aligns WhatsApp with Marketing Cloud

As Connections opens its virtual doors, Salesforce extends the capabilities of Commerce Cloud and Marketing Cloud. ....

Michael Kostow , Lidiane Jones , Marc Benioff , Office Of Ethical , Service Cloud , Commerce Cloud , Marketing Cloud , Salesforce Customer Data Platform , Interaction Studio , Loyalty Management , Audience Match , Border Management , Omni Channel Inventory , Distributed Order Management , Progressive Web Application , Managed Runtime , Humane Use , Sales Cloud , Machine Intelligence And Ai , Nalytics Planning And Data Analysis , Rm And Customer Experience , Digital And Content Marketing , லீதியனே ஜோன்ஸ் , மார்க் பெனியோஃப் , அலுவலகம் ஆஃப் நெறிமுறை , சேவை மேகம் ,

How the Internal Revenue Service is thinking about taxpayer-centric digital services

The Internal Revenue Service’s thinking about digital taxpayer services has been accelerated during the COVID-19 pandemic. ....

Eric Hylton , Revenue Service , Global Forum , Compromise Office , Internal Revenue Service , Self Employed Division , Taxpayer First Act , Microsoft Teams , Chief Taxpayer Experience Officer , Revenue Officer , Revenue Agent , Machine Intelligence And Ai , Nalytics Planning And Data Analysis , Digital Government And Public Services , Use Cases , Covid 19 , எரிக் ஹைல்டன் , வருவாய் சேவை , உலகளாவிய மன்றம் , உள் வருவாய் சேவை , சுய வேலை பிரிவு , வரி செலுத்துவோர் முதல் நாடகம் , மைக்ரோசாஃப்ட் அணிகள் , வருவாய் அதிகாரி , இயந்திரம் உளவுத்துறை மற்றும் ஐ ,

Can AI transform churn risk assessment, or is it an efficiency play? Talking subscription management and CX updates with Oracle's Nate Skinner

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Audio version
Summary:
Each quarter the Oracle CX team brings out new CX functionality - and I come up with something new to argue with them about. This time, we delve into AI advancements in churn risk and subscription management. But is this just an efficiency play? Let s debate.
(Oracle s Nate Skinner talks SaaS churn and AI)
With Oracle s May 2021 updates, we ve got a slew of new functionality to consider, from in-game 3D advertising to subscription management.
But my question is always behind the curtain:
Why does this matter to customers? And: what trends are driving this functionality? ....

Nate Skinner , Oracle Live , Quarterly Update , Oracle Advertising , Oracle Subscription , Customer Data Platform , Thomas Wieberneit , Machine Intelligence And Ai , Nalytics Planning And Data Analysis , Loud Erp Financials And Supply Chain , Rm And Customer Experience , நேட் ஸ்கின்னர் , ஆரக்கிள் வாழ , காலாண்டு புதுப்பிப்பு , வாடிக்கையாளர் தகவல்கள் நடைமேடை , இயந்திரம் உளவுத்துறை மற்றும் ஐ ,

How Wacker Chemie is using data to transform a traditional chemical company into a digital one

How Wacker Chemie is using data to transform a traditional chemical company into a digital one
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Audio version
Summary:
“You can t digitalise a chemical product but you can provide services around the production of that product that makes you more sustainable, efficient and more intelligent,” says the Wacker Chemie’s CIO
(Image sourced via Wacker Chemie )
Founded in 1914, Munich-based Wacker Chemie AG is a €5 billion chemicals firm with operations around the world that provides specialty chemical products for many applications and everyday items, from cosmetics to solar cells to paint colours. Its portfolio includes more than 3,200 products, including numerous silicone products and polymeric binders. Though publicly listed, the company is still majority-owned by the Wacker family, and is classed in German company terms as a mid-size corporation, though at the upper end of that. ....

Dirk Ramhorst , Munich Based Wacker Chemie , Chief Information Officer , Chief Digital Officer Dirk Ramhorst , Artificial Intelligence , Machine Intelligence And Ai , Nalytics Planning And Data Analysis , Use Cases , தலைமை தகவல் அதிகாரி , செயற்கை உளவுத்துறை , இயந்திரம் உளவுத்துறை மற்றும் ஐ ,