During this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been committed is communicating. I hear lot about communicating, making sure there are updates. We sent over hundred emails about
The very ne day i want to say that i recognize the challenging position that social Media Companies are in. Your platform host more t the world vws to stay informed, so youre on the frontine of both domestic and foreign disinformation campaigns, and you have to balance american ideals like freedom of speh, ou have to eliminam limit hate you have to limit meaningless information. Thats a significant challee. I saw one of the people w came hereo demonstrate last weekend in washington saying theyre there because they found out that china had, e minute before th polls closed, dumped llions of votes for joe biden. Somebody sa, well, what do you mean . They said, ell, it was on the internet. Its got to be curate. But now your platforms have taken some positive eps. I mentioned that one thing and i heard that people are tang seriously some of this misinformation, sometimes dangerous misinformation, theyve gotten it from your platforms. I often think you can and mus dobetter. Our security, i t
Youre watching cspan2. Your unftered view of government. Created by americans Cable Television companies emma is a public service, and brought to you today by your television provider. Acebook market zuckerberg and twitter Ceo Jack Dorsey testified about the president ial election helped erica manng misinformation online. From this in a jewish inhe judiciary committee. This is four hours. Good morning everybody. I think weave senator blumenthal remotely, is that correct. And is it okay if we moveha forward. Absolutely and thank you very much. I will make a brief Opening Statement and this is about censorshipuppression in the 2020 election. Sort of a deep dive when i facebook. Witter and about the platforms and the decisions they make and how they make them. Can we do better. Do we need to do better. So the first thing that i want to talk about here is health risket associated with social media. A 2018 Research Center survey of nearly 75013 17 yearolds found that 45 percent online almos
Since our inception we believed in the power of partnerships. Id very much like to thank the center for Global Security analysis and our wonderful partners the museum of American Finance and the cfa society of new york who are sponsoring todays conversations. The centennial series was designed to shine a light on important trends. One of the things weve realized is reflecting on our history provides new insight into the current challenges that have disrupted and changed industries and Business Models. Todays session focuses on the challenges we face and survive as seen in the latest book j. P. Morgans fall and revival how the wave of consolidation changed americas premier bank. Im proud to say j. P. Morgan is the largest employer of the schools graduates and i know many of them are on today. A few ground rules. First, president and ceo of the museum of American Finance will introduce Nicholas Sergeant following the discussion we will facilitate audience questions and ask you type your
Sen. Graham i think we have senator blumenthal remotely, is that correct . Is it ok if we move forward . Sen. Blumenthal absolutely. Sen. Graham this is about censorship and suppression of the 2020 election. Sort of a deep dive when it comes to twitter and facebook about the platforms and the decisions they make, how they make them, can we do better, chemically do we need to do better . The first thing i want to talk about here is health risk associated with social media. A 2018 Pew Research Center survey of nearly 750 13 to 17yearolds found that 45 are online almost constantly and 97 use social media platforms such as youtube, facebook, instagram, or snapchat. If so why are we having this hearing . The products that these two companies offer, people like and they use. So the bottom line is theyve probably been more successful than their wildest dreams, and theyre having to make decisions that offend people on the left and the right. And what were trying to do is look at section 230 an