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It items due to the fact that there are parentteacher conferences going on until 4 00 p. M. Today. I know a lot of them would want to be here for the resolution. I would like to move up the update of coordinated care teams to the top of the agenda. President sanchez, she is on her way from the remote site to the District Office because the thought was this was going to be later in the agenda. Im sorry. I was late earlier this afternoon and i tried to do that, but im sorry i didnt get to you first. Okay, well if thats the case then i think we should put the resolution first if commissioner lam makes some amendments to the resolution prior to the board comment. So if there is no objection to that. She will begin her reading of the resolution. Commissioner, i think your either im frozen or youre frozen. I cant tell if shes frozen. Commissioner lam i think shes frozen. You may want to log out. She just text us. I would call in or log ....
Clerk mr. President , you have a quorum. President yee okay. Thank you. Please place your right hand over your heart. Would you please join me in reciting the pledge of allegiance. [pledge of allegiance] okay. Thank you. On behalf of the meeting, i would like to acknowledge the staff at sfgtv who record our meetings and make the transcripts available to the public on time. Madam clerk, are there any communications . Clerk yes, mr. President. During this health crisis, the board of supervisors is meeting remotely and will proceed as though they were meeting in their public chamber. The board of supervisors realizes that public input is essential and more important during the time of covid19. So we hope that the public will take advantage of the following opportunities to participate in this meeting or comment remotely. If youre using the u. S. Mail, please address the envelope to the San Francisco board of supervisors, city hall, 1 ....
During this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been comm ....
Clerk mr. President , you have a quorum. President yee okay. Thank you. Please place your right hand over your heart. Would you please join me in reciting the pledge of allegiance. [pledge of allegiance] okay. Thank you. On behalf of the meeting, i would like to acknowledge the staff at sfgtv who record our meetings and make the transcripts available to the public on time. Madam clerk, are there any communications . Clerk yes, mr. President. During this health crisis, the board of supervisors is meeting remotely and will proceed as though they were meeting in their public chamber. The board of supervisors realizes that public input is essential and more important during the time of covid19. So we hope that the public will take advantage of the following opportunities to participate in this meeting or comment remotely. If youre using the u. S. Mail, please address the envelope to the San Francisco board of supervisors, city hall, 1 ....
Clerk mr. President , you have a quorum. President yee okay. Thank you. Please place your right hand over your heart. Would you please join me in reciting the pledge of allegiance. [pledge of allegiance] okay. Thank you. On behalf of the meeting, i would like to acknowledge the staff at sfgtv who record our meetings and make the transcripts available to the public on time. Madam clerk, are there any communications . Clerk yes, mr. President. During this health crisis, the board of supervisors is meeting remotely and will proceed as though they were meeting in their public chamber. The board of supervisors realizes that public input is essential and more important during the time of covid19. So we hope that the public will take advantage of the following opportunities to participate in this meeting or comment remotely. If youre using the u. S. Mail, please address the envelope to the San Francisco board of supervisors, city hall, 1 ....