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Financial Hardship Policy

Financial Hardship Policy
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iTWire - ACMA introduces new measures to protect consumers coping with financial struggles

The Australian Communications and Media Authority (ACMA) has legislated new industry rules that will require telcos to do more to support customers ex.

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Aussie Telcos Will Soon Need to Be Clearer on Financial Hardship Policies

The ACMA has outlined new standards that Australian telcos will need to adhere to with their financial hardship policies.

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Telco Customers Facing Hardship Receive New Protections

Telco Customers Facing Hardship Receive New Protections
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iTWire - ACMA warns SpinTel for misleading its subscribers

The Australian Communications Media Authority sent a warning to internet service provider SpinTel after it incorrectly used the term ‘unlimited’ in it.

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