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McDonald s is testing a solution for its notoriously broken soft-serve machines.
The technology will provide operators with text alerts and information regarding a machine s status, a leaked memo revealed. 
Independent companies and customers have been trying to fix the soft-serve problem for years. 
After years of complaints from customers and franchisees, McDonald s is finally working to fix its soft-serve problem.
The fast-food chain is quietly testing a solution to improve the functionality of its soft-serve machines in stores across the US, Insider has learned. According to a memo sent to franchise owners in the fall, McDonald s is working with Taylor, its soft-serve machine manufacturer, to roll out a solution called Taylor Shake Sundae Connectivity during Q1. The solution will provide operators with text alerts and information regarding a machine s status and is currently being tested with the National Supply Leadership Council (NSLC) operators in the US ....

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