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How You Can Leverage the Power of AI and ChatGPT at Your Hotel

It’s everywhere – on the news, social media, industry publications, you name it. You simply can’t escape the ongoing talk about AI and ChatGPT. And there’s a good reason for it. Both solutions are game changers. And they’ve already begun to transform many areas of the hotel and travel industry -from guest communication to marketing and revenue management. ....

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How Artificial Intelligence (AI) Can Solve Major Deficiencies in Hospitality – Hospitality Net World Panel

Artificial Intelligence (AI) can sift through and dynamically draw insights from mountains of data (operational, performance, guest, pricing, comp set, BI, marketing data, etc.) to allow hoteliers automate or augment operations, processes and decision making via various hospitality tech applications in guest services and operations, revenue management, CRM, guest communications, BI, digital marketing, personalization, inventory distribution, etc. ....

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Where does the PMS sit in the new technology stack? – Hospitality Net World Panel


Founder and CEO of Apaleo
The PMS will lose the mentality of a system and the capabilities will dissolve into cloud-centric services. Instead of all-in-one offerings the future will be driven by ecosystems evolving around a limited number of platform vendors.
Today, PMSs are the major bottleneck for hotels to be innovative and agile. These limitations do not only apply to hotels, but also to all technology in the industry. Property management systems put artificial restrictions on the functionality of their APIs or ability to access the data that they collect. On-premises and even cloud PMSs have ulterior motives when developing their products to favour their own ....

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