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How One Company Is Delivering on Employee Experience

When Blum had to temporarily shut down production, it lacked a way to effectively communicate with its 3000 production plant workers. Here's what it did. ....

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From Remote Working to Intelligent Working: The Evolution of Digital Transformation

Digital transformation plans were well underway before the pandemic. Now, with the infrastructure to support new ways of working, the question is: what's next? ....

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Collaboration Analytics Is Crucial to the Employee Experience

PHOTO:
Nathan Dumlao
Microsoft recently introduced its new employee experience platform Viva, riding on the back of COVID-19 induced changes to the workplace and ensuring the employee experience products and services market will be hot for the foreseeable future.
For a long time, Microsoft has dominated the âofficeâ technology market. As the office transforms to a new hybrid workplace, Microsoft is looking to remain one step ahead. HR technology guru and Microsoft advisor Josh Bersin suggests that Viva will trigger a massive acceleration of the employee experience (EXP) market for the burgeoning service industry; to match that of what ERP (enterprise resource planning) did for manufacturing in the 1970s and 1980s and CRM (customer relationship management) did for sales and marketing in the 1980s to 2000s. ....

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Microsoft Viva Targets Employee Experience But Challenges Remain

PHOTO:
Microsoft
Microsoft s launch of Microsoft Viva on Feb. 4 marks a new chapter in the company s employee applications strategy, one which builds on its increasingly dominant position in employee productivity and collaboration with Teams to embrace the burgeoning field of employee experience.
Viva combines tools to support employee engagement and well-being, learning and knowledge management, as well as experience analytics, all delivered through Microsoft Teams. In many cases the capabilities on offer have been available in disparate applications, however the reorganization into a single platform casts them in a new light geared at business users beyond the IT department. The platform also sees some of Microsoft s previous acquisitions playing a more central role. ....

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