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Singapore Post Limited has announced its results for the full year ended 31 March 2021. Group revenue for the financial year rose by 6.9% to S$1.4 billion, largely led by strong eCommerce volume growth in both the Logistics as well as Domestic Post and Parcel segments. For the full year, eCommerce revenue represented 34% of total Domestic Post and Parcel revenue, up from 21% the year before. Net profit attributable to equity holders however, declined to S$47.6 million, mainly due to COVID-19 related disruptions. This was partly offset by higher earnings contribution from the Logistics segment, as well as the absence of losses from discontinued operations. ....
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Singapore’s national postal service improves listening capabilities to drive rapid and targeted improvements SINGAPORE – Media OutReach – 15 April 2021 – Qualtrics (Nasdaq: XM), the world’s No. 1 Experience Management (XM) Platform and creator of the XM category, today announced that Singapore Post Limited (SingPost), Singapore’s national postal service provider and pioneer of international eCommerce logistics, has chosen Qualtrics CustomerXM™ to identify and implement the actions the organisation can take to improve customer experience in a post-COVID-19 world. Two of the top consumer behaviours expected to continue after the pandemic are changing customer needs and an increasing demand for online shopping.[1] Having experienced a 40 per cent year-on-year surge in e-commerce deliveries in 2020, SingPost will use Qualtrics to capture insights helping the business create the fast, resilient, and reliable delivery systems customers are increasingly demanding ....
Singapore's Postal Services Act amended to facilitate rollout of 1,000 parcel locker stations - Parcel and Postal Technology International parcelandpostaltechnologyinternational.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from parcelandpostaltechnologyinternational.com Daily Mail and Mail on Sunday newspapers.