12345 speaking all languages archive.shine.cn - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from archive.shine.cn Daily Mail and Mail on Sunday newspapers.
2021-01-20 07:35:44 GMT2021-01-20 15:35:44(Beijing Time) Xinhua English
BEIJING, Jan. 20 (Xinhua) Italian vlogger Rachele Longhi did not realize China s unified service hotline 12345 could provide multilingual support to foreigners until she visited the hotline s operation center in Beijing.
The center recently invited Rachele and other guests from countries including Colombia and France for a tour of the service center so they could share their experience with more foreigners about the center s functioning.
Located in an office of China Unicom, one of the country s major telecommunications, the 12345 service center has several English-language volunteers from the Beijing Foreign Studies University who are working with more than 1,000 Chinese-language operators.