Discover Financial Services partnered with Google Cloud to integrate Vertex generative AI into its customer care centers. With these tools, its contact center agents will have access to intelligent.
As CIO of an agricultural giant with annual sales of $177 billion, Jennifer Hartsock thinks about how the tech tools and capabilities she deploys can help farmers become profitable and sustainable.
Nearly 10,000 customer care agents will be empowered with AI-driven capabilities, leading to faster resolution times and better customer experience
RIVERWOODS, Ill., April 9, 2024 /PRNewswire/ .
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