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Salesforce Integrates Apple Business Messaging And Augmented Reality To Enhance Customer Service Solutions

Salesforce Integrates Apple Business Messaging And Augmented Reality To Enhance Customer Service Solutions
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Salesforce and Apple Expand Partnership, Bringing Augmented Reality, New Capabilities to Service Cloud

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app brings augmented reality capabilities to field technicians, helping them resolve service issues more ....

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