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During this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been comm ....
Please support this. And all organizations and all the folks will work to make this a coalition that is incredibly [bell ringing]. Your time is concluded. Speaker, please. Hello . Hi, please proceed. My name is debbie newman. Can you hear me . Yes, we can hear you. Yeah, um, i forgot i made a video, but i forgot what i said on it. Oh, god. Let me get back to you guys. Let me get back to you. Dammit. Next speaker, please. Hello, good afternoon. I work with Movement Health center and the San Francisco support services manager. I am trying to keep the support evers at 30 of the income because making the rent 50 of the income will impact the that i work with. So please keep the 30 rent income because its a loss. That completes the queue. Public comment is now closed on item number 18. I understand, supervisor haney, that you have actually some amendments that you would like to pr ....
With me is vice chair Catherine Stefani and supervisor victor mar. Mr. Clerk, do you have any announcements . Clerk yes. [agenda item rea supervisor ronen thank you, mr. Clerk. Can you please read items number 1 and 2 together. Clerk yes. Item number 1 is a motion approving or rejecting the mayors nomination for the reappointment of mark dunlop to the Treasure IslandDevelopment Authority board of directors for a term ending february 26, 2024. Item 2 is a motion approving or rejecting the mayors nomination for the appointment of Julia Prochnik to the Treasure IslandDevelopment Authority board of directors, for a term ending february 26, ....