Roberts Metro News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Say they have heard from people expressing their anger over the 911 failure which may have left some callers waiting 30 to 50 minutes. Heres what assistant sheriff tom roberts told us it is unclear how many callers were affected over the six hour period. Calls were dispatched to henderson and North Las Vegas where metro staffers went to help answer the rerouted calls after the problem was discovered around 3 30 tuesday afternoon. The Industry Standard for 911 is for a call to be answered in ten seconds. But yesterday callers could have waited 30 to fifty minutes. And before calls were rerouted, some calls were dropped. Roberts apologized to the community. He said it is unlikely a failure like this would happen again. There is additional monitoring and staffing though just in case and to also help figure how the failure happened. He said foul play has been ruled out though ....

South Carolina , United States , North Carolina , Mexico City , Distrito Federal , San Diego , City Of , United Kingdom , San Francisco , New Jersey , Las Vegas , Kyle Canyon , Mount Charleston , Johnny Stanton , Tom Roberts , Crimestoppers Denise Valdez , Tony Sanchez , Robbie Lawler , Michelle Mortensen , Denise Valdez Celine Dion , Stephen Thompson , Sixto Lopez Casa , Paula Francis , Santa Clara , Roberts Metro , Dan Fridman Univision ,