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Customers in the dark starting around 11 00 but that wasnt caused by high demand or the weather but because a protective system didnt get set up properly at a novato substation. Officials say once workers installed the system, power was restored by by 1 30 this morning. They complained about misleading Text Messages from pg e. The neighbor we talked to said he lost thousands of dollars of medicine because he left his supplied in a frig after pg e texted him saying power was restored. What happened to me is that i thought the power is going to be back and my medicine is going to be okay. Now it is all gone. Reporter pg e said it is looking into that possible problem saying it is an automated system. At this point pg e said most of the outages have been resolved. But acknowledged that is not much comfort if you aree still withou live in san jose. Robert handa, nbc bay area news. Thank you. Well tense moments for firefighters in vacav ....