Live Breaking News & Updates on Rethink Travel Global Survey
Stay updated with breaking news from Rethink travel global survey. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
How hotels are using technology to boost traveller confidence during COVID times SECTIONS Last Updated: Feb 14, 2021, 01:01 PM IST Share Synopsis Technology features originally intended as novelties are becoming necessities during times when some people are wary of even stepping outside their homes. According to the hospitality experts, tech tools are being deployed to provide remote access to front-desk, concierge and customer-service functions through chatbots or live-chats with on-property staff. New Delhi: As the hospitality industry fights for survival after suffering huge losses due to COVID-19 last year, hotels are incorporating a combination of cutting-edge technologies to improve customer confidence, and mitigate losses incurred during the pandemic. ....