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ahead on cnn newsroom. hundreds if not thousands of americans who are stranded all across the nation are unable to get home. i have no clothes. i have nothing. i have no way to get home. i m beyond frustrated. it hurt because i can t see my dad. i ve lived here my entire life. i remember the blizzard of 77. it was worse. anyone who declares victory and says it s over, it s still a dangerous situation to be out. announcer: live there loren done, this is cnn newsroom with max foster and bianca nobilo. it is tuesday, december 27th. 9 a.m. here in london. 4 a.m. here on the u.s. east coast where thousands of people are stranded at airports after months of arctic storms that pummelled much of the country over the holiday weekend. if you re planning to travel into the new year holiday you could be impacted. the flight tracking website flight aware shows more than 2700 total cancellations occurred in the u.s. today and of those 90% are southwest airlines fligh ....
it s the top of the hour on cnn newsroom. i m pamela brown, and we begin the hour with a travel nightmare. thousands of flights have been canceled or delayed across the country today. the hardest hit, southwest airlines, which has scrapped more than 60% of its flights. take a look here. these are some of the long lines of southwest passengers in raleigh, atlanta, and denver airports. in a statement to cnn, southwest airlines said it is, quote, experiencing disruptions across our network as a result of the winter storm s lingering effects on the totality of our operations. carlos suarez is on the southwest side of the terminal. what are you seeing? what are you hearing from passengers? reporter: well, pamela, i m hearing a great deal of frustration from a good number of passengers who are stranded, and are flying southwest airlines or at least they were hoping to today. the airport here in atlanta has seen well over 200 canceled flights and a majority of those flight ....
Ripple effect that is creating chaos throughout the nation. this is not a staffing issue, this is a systems issue. southwest airlines was staffed. its employees were ready to go to work, but when they chose to take flights into the middle of the storm or not preemptively cancel enough flights, their systems have not been able to keep up with the rescheduling, the cancellations, the notification to crew members about those cancellations and changes in flights. we ve had flight attendants on hold for up to 12, 17 hours in some cases and unable to get hotel rooms. they ve been sleeping in airports and we ve also had issues with being booked, rebooking. there were some issues with the rebooking systems. this is a systems failure led by the executive leadership of southwest airlines and it s time they make it right. we need to see an action plan of what southwest airlines is going to do to make sure that it can operate under regular ....
Issues with being booked, rebooking. there were some issues with the rebooking systems. this is a systems failure led by the executive leadership at southwest airlines and it s time they make it right. how do they make it right exactly? well, bob jordan today yesterday actually sent a message to all employees talking about talking about the systems, modernizing the systems and needing to do that. we need more than just talking about that. we need to see an action plan of what southwest airlines is going to do to make sure that it can operate under a regular operations during inclement weather, storms, hurricanes, or they should make better decisions when choosing to cancel flights. we all hate to cancel flights. nobody wants to cancel a flight. we all need to get where we need to go, but if you cannot handle it and the result is that thousands of people, including customers and crew are going to be waiting hours and hours on end to find out what to do, then ....