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More than 35 hundreds complaints against co-op banks in 22-23: RBI

In a statement the Reserve Bank of India said that it has received 3,535 complaints against cooperative banks ....

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RBI received 85.64 % of total complaints through digital modes in FY23: Report

The RBI annual report further added that 7,03,544 complaints were received at the ORBIOs (RBI Ombudsman ). ....

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RBI Ombudsman: Customer complaints with RBI Ombudsman up 68% in 2022-23

Customer complaints with the Reserves Bank Ombudsman increased by 68% in 2022-23. Under RBIOS, the central bank handled 7,03,544 complaints, with public sector banks accounting for 41% and private sector banks accounting for 31% of the complaints. ....

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RBI's new directive for credit institutions: Pay Rs 100 compensation for each day of delay in complaint redressal

Any discrepancies in these reports can severely impact an individual’s borrowing capability. Therefore, swift and effective resolution of complaints is crucial ....

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Credit compensation: CICs to pay Rs 100/day to customers for delay in updation of credit info: RBI

The RBI announced that credit information companies (CICs) will have to compensate clients for delays in updating or correcting their credit information by giving them a daily payment of Rs 100. The Framework for reimbursement to consumers for delayed updation/rectification of credit information will be implemented in six months by CICs. ....

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