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Transcripts For MSNBC Chris Jansing Reports 20240706

disastrous holiday weekend continues to come at the expense of their customers. also this hour we ll check on the next storm system as buffalo residents begin to dig out and get back on the road and hopefully avoid tlooding in their communities. and an update from officials as doctors continue around the clock supervision of pope benedict from his bedside in a vatican city monastery. some new developments in the southwest airlines debacle just in the last few minutes. southwest is now announcing plans to, quote, return to normal operations with minimal disruptions by tomorrow. but still today thousands more flights have been cancelled. thousands of fliers still struggling to figure out how they are going to make it to their final destinations. other airlines like american, delta, united have offered to try to help putting a cap on flight prices between certain cities to give customers more options. it s unclear whether that s work ing. let s bring in nala charles. ....

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Transcripts for MSNBC Chris Jansing Reports 20240604 18:05:00

Can do or at least try to do, let s bring in managing editor of the points guide chief clint henderson. welcome in. thank you for being here. my first question is what options do travelers have now to try to get to their final destination and what about their lost luggage? so what we re telling people is go ahead and rebook yourself, if the at all possible, on a competing airline. we have one family friend in montana whose flight was cancelled for tomorrow, even though operations are supposed to be resuming. so i told her to go ahead and rebook herself on delta. save every receipt. save receipts for rental cars, housing, hotels, food, whatever you spend and sauf those receipts. and do request refunds from southwest. i have a feeling their feet are going to be so in the fire in the wake of this they are going to make right to try to restore some of the reputation. but how long is that going to take? that s going to be thousands upon thousands of customers asking for reimbursements. ....

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