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Welcome, matt, thank you for appearing here. Good to be here with you. Spinal tap thing behind you. Matt it is relegated to the basement and this was the lightest corner i could find. It gets a nine on room rater i want to talk about the walk up to the election, but i think everyone is most interested that you resigned after chris was fired at the Cybersecurity Infrastructure agency. Walk us through two weeks before the election before the firing and what it was like to be cisa. s eisa inside the election was four weeks ago today and we knew that the results process would be protracted because of the mailin voting. So we were gaming out some of the contingencies that we wanted to be prepared for. We get through the weekend and before it was called for biden, it was the day before when politico dropped a piece about a Government Agency that you have never hear ....
Clerk madam chair, you have a quorum. Wonderful. Clerk item 3, announcement of prohibition of sound producing devices during the meeting. Its clear were using sound producing devicing duries duri meeting, so we wont announce this. Item 4, approval of minutes of the november 3, 2020 meeting. Directors, is there anyone who wishes to make any comment . Okay. Seeing none, are there any members of the public who wish to make Public Comment this item on the agenda . You have zero questions remaining. Okay. With that, ill turn it back over to the directors. Directors, do i have a motion . Motion to approve. Second. Okay. Secretary silva, would you please call the roll. [roll call]. Clerk madam chair, you have five votes to approve the minutes. You are on item five, communications. Due to the covid19 health emergency, this meeting is being held virtually, and all members of the staff and the public are attending via teleconference. This w ....
During this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been comm ....
The infrastructure cyber agency to step down. He also talks about election security. This is held by the aspen institute. This is about 40 minutes. Thank you for having me here. I am excited to interview matt travis. Someone who i wanted to talk to a lot about cybersecurity and other issues. Welcome, matt, thank you for appearing here. Good to be here with you. Spinal tap thing behind you. Matt it is relegated to the basement and this was the lightest corner i could find. It gets a nine on room rater i want to talk about the walk up to the election, but i think everyone is most interested that you resigned after chris was fired at the Cybersecurity Infrastructure agency. Walk us through two weeks before the election before the firing and what it was like to be cisa. s eisa inside the election was four weeks ago today and we knew that the results process would be protracted because of the mailin voting. So we were gam ....
Good to be here with you. Spinal tap thing behind you. Matt it is relegated to the basement and this was the lightest corner i could find. It gets a nine on room rater i want to talk about the walk up to the election, but i think everyone is most interested that you resigned after chris was fired at the Cybersecurity Infrastructure agency. Walk us through two weeks before the election before the firing and what it was like to be cisa. s eisa inside the election was four weeks ago today and we knew that the results process would be protracted because of the mailin voting. So we were gaming out some of the contingencies that we wanted to be prepared for. We get through the weekend and before it was called for biden, it was the day before when politico dropped a piece about a Government Agency that you have never heard of that is countering the president s lawye ....