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Pensacola News Journal When Harold Griffin Jr. began building the family business, he wasn t thinking about the fact that it was 100% minority-owned or that his employee count would eventually become almost all women or minorities; he just wanted to provide good customer service. His company, ITL Solutions, provides non-emergency transportation, such as taking patients to doctors appointments, work, school or certain recurring treatments like dialysis. Griffin, who is Black, has seen some barriers due to race, but has also seen huge successes in the community s view of diversity in the last decade and is hoping others keep pushing to have the difficult conversations that propel a community forward. ....