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Sitel Group Research Reveals Poor Customer Experience Leads to Customer Churn

Sitel Group Research Reveals Poor Customer Experience Leads to Customer Churn
MIAMI, May 6, 2021 /PRNewswire/
Sitel Group
, a global leader in customer experience (CX) products and solutions, announced today that while most brands recognize the benefits of building customer loyalty, recognizing and acting on the fundamental drivers of customer loyalty can be a complex task that if not done correctly, can lead to damaged reputation and negative perceptions among consumers. In fact, one third of consumers considered breaking up with a brand while another 65% severed ties with a brand as a result of a poor customer experience (CX). This is according to the latest Sitel Group whitepaper, ....

United States , United Kingdom , Martin Wilkinson Brown , Kostenloser Wertpapierhandel , Sitel Group , Organization Commitment To Social Causes Influences , Sitel Group Enterprise Experience Platform , Customer Loyalty , Crave Live Chat With Brands , Positive Word , Social Causes Influences , Enterprise Experience Platform , ஒன்றுபட்டது மாநிலங்களில் , ஒன்றுபட்டது கிஂக்டம் , மார்டின் வில்கின்சன் பழுப்பு , சிட்டேல் குழு , சிட்டேல் குழு நிறுவன அனுபவம் நடைமேடை , வாடிக்கையாளர் விசுவாசம் , பாஸிடிவ் சொல் , நிறுவன அனுபவம் நடைமேடை ,

Sitel Group® Research Reveals Poor Customer Experience Leads to Customer Churn

Sitel Group® Research Reveals Poor Customer Experience Leads to Customer Churn
The 2021 Driving Customer Loyalty report finds one third of consumers considered breaking up with a brand and 65% ended up doing so as a result of poor customer experiences
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®, a global leader in customer experience (CX) products and solutions, announced today that while most brands recognize the benefits of building customer loyalty, recognizing and acting on the fundamental drivers of customer loyalty can be a complex task that if not done correctly, can lead to damaged reputation and negative perceptions among consumers. In fact, one third of consumers considered breaking up with a brand while another 65% severed ties with a brand as a result of a poor customer experience (CX). This is according to the latest Sitel Group whitepaper, ....

United States , United Kingdom , Martin Wilkinson Brown , Sitel Group , Organization Commitment To Social Causes Influences , Sitel Group Enterprise Experience Platform , Customer Loyalty , Crave Live Chat With Brands , Positive Word , Social Causes Influences , Enterprise Experience Platform , ஒன்றுபட்டது மாநிலங்களில் , ஒன்றுபட்டது கிஂக்டம் , மார்டின் வில்கின்சன் பழுப்பு , சிட்டேல் குழு , சிட்டேல் குழு நிறுவன அனுபவம் நடைமேடை , வாடிக்கையாளர் விசுவாசம் , பாஸிடிவ் சொல் , நிறுவன அனுபவம் நடைமேடை ,