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Mnichannel News Today : Breaking News, Live Updates & Top Stories | Vimarsana

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Top News In Mnichannel Today - Breaking & Trending Today

Debunking the "Three Year Lie": A new approach to retail digital strategy

Exposing the myth that retail digital strategies demand three years to yield results – it s time to favour return on value in a timely 3-6 month window for growing online presence and customer engagement. ....

Single View , Digital Strategy , Customer Experience , Customer Engagement , Digital Immersion ,

Digital grocery sales hit $31B in Q1 | Supermarket News

The cost of picking groceries and fulfilling orders still the biggest drag on ecommerce sales ....

Grocery Doppio , Digital Grocery Performance , Digital Sales , Digital Grocery , Retail Media Network , Grocery Delivery ,

Leveraging omnichannel can dramatically improve debt collection, customer service

It s vital to understand where to automate and build efficiencies and where to allow customers to have human intervention when required, says Martie de Beer, contact centre executive at Telviva. ....

South Africa , South Africans , Contact Centre , Martie De Beer , Debt Collection , Customer Service , Martie De Beer , Contact Centre , Managed Service , Human Agents , Open Standards , Smart Assistants ,

Wooden Street to invest Rs 200 crore to take store count to 300, ET Retail

Currently, 80 per cent of products of the brand are crafted in-house at its furniture production facilities that span approximately 15 lakh square feet. Going forward, the brand plans to establish 7 to 8 new warehouses in the next 24 to 36 months. ....

West Bengal , Andhra Pradesh , Lokendra Ranawat , Wooden Street , Mumbai Chennai , Earthy Threads , Light Street , Wooden Street , Light Street , Earthy Threads , Expansion Plans , Furniture Brand ,

Smartz Solutions replaces legacy contact centre application at Ticketpro to remove operational inefficiencies and boost customer experiences

Ticketpro partnered with Smartz Solutions to remove operational inefficiencies and boost customer experiences. ....

South Africa , South Africans , Smartz Analyz , Henry Mccracken , Smartz Solutions , Blue Label Telecoms , Blue Label , Beverly Mare , Product Manager , Smartz Solution , Automatic Interaction Distribution , Providing Ticketpro , Egacy Contact Centre , Blue Label Telecoms , Ticketing Solutions , Access Control , Cashless Systems , Beverly Mare , Henry Mccracken , Sentiment Analysis , Customer Experience , Smartz Analyz ,