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Detailed text transcripts for TV channel - MSNBC - 20170604:11:41:00

Compartmentalize each one. we have employees who only work on tap handles. it one of us would jump on temporarily. joseph believes the company has found a way to balance its work flow. we re fairly flexible with a lot of the stuff we do, so we can adjust for customer demand as needed. demand for tap handles itself has been steady. those customers have also given the business stability at uncertain times. when the millwork fell off, it kept us going through that. the decision to grow the line has worked out so well that sales for the product now account for more than 50% of business. the one catch about following customer demand is that the business is headed in a direction that mark didn t predict. he admits that making the tap handles can be a bit repetitive. it s not stimulated so we try to move people around and make things interesting. that being said, clients are ....

One Of Us , Work Flow , Customer Demand , Business Stability At Uncertain Times , Mark Didn T ,

Detailed text transcripts for TV channel - MSNBC - 20151003:09:35:00

A way to balance the workflow. we can adjust for demand if needed. those customers have given the company stability at uncertain times. when the millwork has fallen off, we fill in the gaps with that. it s kept us chugging through slow times. the decision to grow the beer tap handle line has worked out so well that sales for the product now account for more than 50% of business. cash flow for the beer taps is rock solid which is really nice to have. the one catch about following customer demand is that the business is headed in a direction mark didn t predict. he admits making the tap handles can be a bit repetitive. it s not stimulating. we try to move people around and make things interesting. that being said, clients are speaking with their dollars. i m seeing companies we ve been dealing with for years, their demand for tap handles has increased. whether they would ask for a small batch in the beginning. ....

Core Business , Beer Tap Handle Line , Customer Demand , Cash Flow , Beer Taps , Direction Mark Didn T ,

Detailed text transcripts for TV channel - MSNBC - 20170610:11:39:00

mark originally focused on carpentry work, building pieces like cabinets for homes. but conversations with other small business owners pushed him in another direction. i had a couple of local brewers come to me and said we want a tap handle. we made it for them. and that s where that took off. so the beer taps, i just started doing sales work. rather than drag his heels, mark recognized the potential. fortunate will making beer tap handles didn t require a major pivot in production. it wasn t difficult, we just did more of what we were doing. there was plenty of wood-turning being done on site. we make beer taps, which are primarily lathe-turned. they go directly to the breweries. we do millwork, which is primarily lathe-turned. we make stair parts, newels and spindles and handrails. the team figured out a way to accommodate all customers, especially newer ones. the answer was to simplify the design. we are a wood shop and we re ....

Mark Supic , Small Business , Tap Handle , Carpentry Work , It Wasn T , Beer Tap Handles , Beer Taps , Stair Parts , Wood Shop ,

Detailed text transcripts for TV channel - MSNBC - 20151003:09:33:00

Doing the sales work. rather than drag his heels, mark recognized the potential. fortunately making beer tap handles didn t require a major pivot in production. there was also plenty of wood turning being done on site. we make beer taps which are primarily lathe turned and they go directly to breweries. and we do millwork. we make stair parts, handrails, spindles. as the number of orders for the handles grew, they figured out a way to accommodate customers. it was to simplify the design. we re a wood shop and we re trying to focus on a definite line of handles that a novice brewer can say i want that hand. it suits me. or i want that one but change it just a little bit. customers know that they re being heard. brewer owner of raven beer, ....

Woodworking Business Didn T , Mark Supik , Beer Taps , Wood Turning , Stair Parts , Wood Shop , Novice Brewer , Raven Beer ,