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those are on southwest. the airline now apologizing, but as you can imagine that s little comfort for people who may miss out totally on seeing their loved ones this holiday season. i m beyond frustrated. and hurt. because i can t see my dad. my mom is in the hospital and i wanted to be there for her once she like got discharged. unfortunately because of the situation they are saying that the closest flight is the 29th. are you going to make it home today? no, likely not. i mean, i heard someone say over the intercom not to expect to get a flight within the next four days. that s definitely not what i wanted to hear. people just missing their family and loved ones. the log jam starting with the powerful winter storm that hit western new york the hardest. look at that. this morning people in buffalo struggling to get food, water, medicine, after days of driving bans and closed stores. we are going to take you live there in just a moment. let s go first to our t ....
out on seeing their loved ones at all this holiday season. we had to wait in a line that was four hours and still in line. and nobody s giving us any direction what tline to get in. a total you know what show here. according to southwest, nowhere to be found. hung up on multiple times. and southwest, they don t give any answer. they don t answer the phone. there s no option to rebook anything online. oh, also been on hold for 5 hours and 43 minutes. 5 hours and 43 minutes on hold. that logjam starting with the powerful winter storm that battered western new york. look at that in particular. this morning people in buffalo struggling to get food, water, medicine. basic necessities, after days of driving bans and closed stores. live to buffalo in a moment but want to start with the thousands of southwest airline cancellations this morning. cnn s adrieene broaddus is live at chicago s midwear airport and nick valencia at atlanta s airport. we see bags behind ....
hello, everyone. at this hour departure boards bringing post-christmas misery to travelers everywhere. one major u.s. carrier is the big source of a nationwide headache. plus, incoming congressman george santos says he should get a pass for lying about virtually every single detail of his resume because not telling the truth is not a crime. and new cnn exclusive reporting about why you ll pay less at the pump now, but should be preparing for more pain in the spring. this is what we re watching at this hour. we begin this hour with the blame game playing out at southwest airlines. thousands of stranded travelers just want to get where they are going but bad weather, bad planning and bad systems mean more than 25 hundred southwest flights grounded today so far. that s around 90% of all flights canceled in the u.s. southwest passengers can t get through to customer service and its employees are struggling to speak to the people in charge. it s just it s frustrating f ....
with qualifying internet. thank you so much for joining me again at top of the hour on cnn newsroom. we begin this hour with an air travel meltdown. it isn t all the weather s fault, let s be clear, more than 4,000 flights grounded today again, nearly 09% on southwest airlines. southwest patients from raleigh, denver, are all lining up at ticket counters looking for answers. many customers are completely fed up. i m traveling with my senior citizen parents for their christmas vacation. i have an autoimmune disorder. i don t have medications. we have nothing. we brought no carry-ons. we ve seen a lot of families who are sleeping on the floor and it just breaks my heart. if my boss is watching this yes it s true i just didn t just blow off the day i m actually standing in the airport doing nothing and i do have a ticket and i hope to come to work at some point in my life. i love that he had some levity there. with new year s eve with just days away nearly 2500 ....
his college and work history and what republican leaders are saying about the controversy also this morning with the war still raging on, ukraine s foreign minister is hoping for peace talks by the end of february we will get expert analysis on that idea. plus, parts of the united states are still under multiple feet of snow this morning as the death toll from a major winter storm continues to climb in western new york rescue crews are going car by car searching for any stranded survivors this as chaos unfolds at some of the nation s busiest airports thousands of flights have been canceled, as many americans try to head home after the holidays. we will have the very latest on the travel delays. good morning and welcome to morning joe. it s tuesday, december 27th. i m jonathan lemire in for joe, mika and willie. also with us at the table msnbc and nbc news national affairs analyst executive editor of the recount, host of the hell and high water podcast, the man ....