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Helpdesk Support Technician - IT-Online


Support users with windows issues
Operate within the SLA with business
Windows Server support (VMware)
Execute office duties such as receiving goods from suppliers and the regions, scheduling and packing items for the courier
Interact with third parties when required for logistical, support or administration purposes for example but not limited to Telkom, IS, Vodacom, Interconnect, Digidata, Softline, Microsoft,
Obtain and manage quotes for certain 3rd party services and
Create purchase orders on the system for certain IT procured services and
Perform routine and periodic tasks such as removing backup tapes completing daily check logs and
Keep users informed when a call is open and cannot be closed, confirming the anticipated resolution ....

Microsoft Office , Microsoft Exchange , Microsoft System Centre , Endpoint Protection , System Centre , User Account Management , Work Experience , மைக்ரோசாஃப்ட் அலுவலகம் , மைக்ரோசாஃப்ட் பரிமாற்றம் , இறுதிப்புள்ளி ப்ரொடெக்ஶந் , அமைப்பு மையம் , வேலை அனுபவம் ,