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HooYu, the customer onboarding, KYC and fraud prevention specialist, will host an SBC Webinar on Wednesday 5 May (3pm BST) detailing ways in which betting and gaming operators can reduce player abandonment during the registration process. The Stop Losing 30% of Customers at Sign-Up and Improve Your KYC Journey session will build on the recent Customer Onboarding Drop-off in Online Gambling study from HooYu. That report revealed how prevalent the problem of customers bailing out during the registration process is across the industry and identified many of the pain points that cause players to decide against completing sign-up with an operator. In this webinar, the HooYu team will reveal why customers become disengaged during registration, where in the sign-up process operators experience the highest level of dropout, and the most common mistakes that operators make in their onboarding journeys. ....