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Insurance Post Sponsored by: ? Improving diversity and inclusion is a key objective across the insurance industry with initiatives such as the Women in Finance Charter, the Gender Inclusion Network and the Race at Work Charter helping to drive equality for employees and customers. Education and awareness are key to pushing this agenda, but technology has an important part to play too There are plenty of reasons why diversity and inclusion has gained such traction in the insurance industry. “The more inclusive you are as a business, the more people feel they can bring their whole self to work,” says Vicki Leech, senior manager, customer experience at Covéa Insurance. “This leads to happier, more productive employees.” ....