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Golden Apple Award Grand Finale celebrates award-winning Indiana educators

A special education resource teacher at Lowell Elementary School in MSD Warren Township is the winner of the 2024 Golden Apple Grand Finale Award. ....

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HSE teacher inspires 'lifelong love of learning'

WISH-TV celebrates extraordinary teachers in central Indiana with the WISH-TV Golden Apple Award. It comes with a trophy, a school supply shopping spree to Teachers’ Treasures, and a surprise visit from the News 8 team. January’s winner is Mrs. Audrey Lash from New Britton Elementary School. She’s a Hamilton Southeastern first-grade teacher who helps her students and peers think in new ways. She also specializes in getting students to reach their highest potential ....

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A sneak peek at January's Golden Apple Award winner - Indianapolis News | Indiana Weather | Indiana Traffic | WISH-TV

FISHERS, Ind. (WISH) WISH-TV celebrates extraordinary teachers in central Indiana with the WISH-TV Golden Apple Award. It comes with a trophy, a school supply shopping spree to Teachers’ Treasures, and a surprise visit from the News 8 team. January’s winner will be announced on WISH-TV Daybreak on Friday morning! This month’s winner helps students and her peers think in new ways. She's a Hamilton Southeastern first-grade teacher and specializes in getting students to reach their highest potential. ....

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What Is Average Handle Time (AHT) and Does It Really Matter?

Average handle time (AHT) is a key metric that can help contact centers streamline their operations and improve customer satisfaction. ....

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A Detailed Guide to the Modern Call Center

Today, almost all organizations handle both email and telephone queries. This means the call center and contact center labels are often used interchangeably. ....

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