Latest Breaking News On - Good average handle - Page 1 : comparemela.com

Average handle time (AHT) is a key metric that can help contact centers streamline their operations and improve customer satisfaction.

Lori mankinJesse martinAndrei costeaAnwesha royCall center helperMicrosoft global state of customer serviceAmerican quitline consortiumCornell universityCharanjeet dhimanHandle timeKey performance indicatorsAverage handle timeGood average handleCustomer satisfaction scoreFirst call resolutionImprove average handle