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Download the Communications and Digital Community Strategy 2020-23 (PDF, 1.22 MB) Contents Introduction Strategy and Goals Audience Brand Architecture Measurement Our Values
1. Introduction The National Library of Australia has provided interlibrary loan and document delivery (ILL/DD) services since its inception in 1960. These services are provided to libraries and organisations, as well as to individuals, both in Australia and overseas. Copies and loans are generally supplied from the Library’s own collections. The Library also offers mediated services to obtain copies and loans from other institutions on behalf of requesters. All services are provided on a cost-recovery basis.
1. Policy statement
The Library enables and is a participant in the creation of knowledge. It develops, curates and preserves an astounding and diverse collection that inspires, delights and educates Australians. The Library’s collections and services extend understanding of issues of contemporary significance, build strong community connections and underpin its leadership activities.