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The Hanover Reveals Results of its 2022 Small Business Risk Report

/PRNewswire/ With the small business risk landscape continuing to evolve, The Hanover Insurance Group, Inc. (NYSE: THG), a leading property and casualty. ....

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The Hanover Releases its State of Specialty Insurance Report

/PRNewswire/ The Hanover Insurance Group, Inc. (NYSE: THG) today released its "State of Specialty Insurance Report," which highlights the risks of. ....

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The Hanover Named One of America's Most Responsible Companies by Newsweek

The Hanover Insurance Group, Inc. announced it has been named one of America's Most Responsible Companies by Newsweek. "We understand our responsibility to those who directly depend on us and to society as a whole," said John C. Roche, president and chief executive officer at The Hanover. The KPIs focused on company performance in the environmental, social, and. ....

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The Hanover Named One of America's Most Responsible Companies by Newsweek

/PRNewswire/ The Hanover Insurance Group, Inc. (NYSE: THG) announced it has been named one of America s Most Responsible Companies by Newsweek. The award is. ....

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Redpoint Survey: Majority of Consumers Say Banks are Failing to Meet Expectations for Personalized Experiences

Consumers Expect Clear, Consistent and Personally Informed Communications from Financial Institutions
WELLESLEY, Mass.–(BUSINESS WIRE)–Redpoint Global, a leading software provider that helps brands deliver revenue-generating and personalized customer experiences, today announced new research revealing major gaps in customer expectations and delivery of services by financial institutions. Conducted by Dynata, the survey of more than 1,000 U.S. consumers found that while 82 percent of respondents expect banks to personally understand them, only 38 percent say their bank is effective in doing so.
Coordinated communication is also essential, as 88 percent of consumers surveyed said that a bank should have seamless communications and interactions across all channels (branch, website, mobile app, call center) updated with timely, relevant and valuable information. Currently, less than half (45 percent) feel their bank is very effective at delivering a consistent and seamless ....

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